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4

Adobe Reader DC download says it is infected with a Trojan

Community Beginner ,
Mar 20, 2023 Mar 20, 2023

Hello,

 

We are March 20, 2023, around 4:00 PM ETC

So I downloaded and tried to install Adobe Reader. I made sure it was from the official website, as I already have a story with a third-party one. So it was no doubt from get.adobe.com. Halfway through installation, Windows Defender blocked it because it found the Wacatac B, a serious threat, attached to the .exe file. The affected file was rooted in: C:/PRogramData/Adobe/Temp/7682/installer.bin. It was deleted at that moment. 

 

Just in case, I went back and double-checked my browsing history. And again, that was get.adobe.com.

 

Did that happen to anyone, how could this be?

 

I think the threat was blocked, but I'm running a full scan through my laptop at the moment, with Windows Defender again, and with Malware Bytes later. I will edit if further detail is found.

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Download and install , Windows
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New Here ,
Nov 13, 2024 Nov 13, 2024

Same issue here, BitDefender blocks it with the message below. Adobe, any ideas when this will be resolved as I am going to have to buy an alternative if not  resolved very soon. \Downloads\Acrobat_Set-Up.exe tried to load a malicious resource detected as Gen:Trojan.Heur.TP.kp2@bGbaVthi and was blocked. Your device is safe.

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Community Expert ,
Nov 14, 2024 Nov 14, 2024

This error is the result of an heuristic analysis of your virus scanner and only means, that it has detected some behavior in the app in question, that it interprets as bad. But that doesn't mean that something is bad. This is just the interpretation of the virus scanner, and you can't take it's results always as 100 % correct. Official and malicious apps are often do the same things, but for different purposes. This is why it is so difficult to distinguish between malicous and good. 

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New Here ,
Aug 04, 2025 Aug 04, 2025
LATEST

Your responses are consistently based on pure speculation and little to no evidence refuting what we are reporting. You are correct that antivirus engines are wrong sometimes. With that said, so are developers.

 

We are showing evidence there is a problem. If your position is that our engine(s) are wrong, then the burden of proof falls to you. No serious IT professional is going to take "prolly just a false positive" as a good answer. 

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New Here ,
Nov 13, 2024 Nov 13, 2024

Definitely something going on here. An item named Adobe Reader DC appeared on my external flash drive and then dissapeared. 

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New Here ,
Aug 02, 2025 Aug 02, 2025

I don't know much about viruses or threats in general, but one night I decided to download Adobe Reader as well, to listen to a document without reading it. I also trusted the site, but now I am encountering problems with a certain virus, a trojan, the W32/Tedy.7918!tr that Microsoft Defender has detected. From what I understand, it is a malware within some Adobe Acrobat files. I am not an expert in this kind of thing, but I have been researching for days, and no, I don't think you're alone.

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New Here ,
Aug 02, 2025 Aug 02, 2025

I discontinued the use of Acrobat Reader almost a year ago. Good luck!

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