Adobe Reader DC hangs on no internet connection

Please provide a solution to Reader DC hanging when there is no internet.

Do not suggest Adobe Customisation wizard. I tried it and wasted an hour of my time.

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Is Adobe unsupported software?

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Hi Sargentmm,

Sorry for the delayed response.

Would you let us know the steps you have already tried? Is this an IT managed machine or your personal home/business computer?

Have you tried repairing Reader, to do that launch Reader>Help>Repair installation. Restart the machine and try again.

Also, try launching Reader with admin rights, check if that helps.

If you already have found a solution which I wish for, as this too late now. Please update this discussion with your finding that may help others.

-Tariq Dar

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