• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

Adobe Reader DC opens on the wrong screen

New Here ,
May 09, 2017 May 09, 2017

Copy link to clipboard

Copied

Dear community,

can you please help me with the following issue?

I use Windows 10 with two screens: one main screen and a second screen. Everytime I open a pdf, Acrobat Reader DC opens the pdf on the second screen, and not on the main screen!

I have no idea how to fix this. I appreciate any kind of helpful hints. Thanks!

Regards,

frek17

TOPICS
General troubleshooting

Views

98.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 09, 2017 May 09, 2017

Hi frek17,

There is no preference settings to set the default screen to open document.

To open the application on the main screen, please try the steps provided below:

  • Open Adobe Acrobat Reader DC and resize the window.
  • Move it to the main screen and close it.
  • Now open the application again and maximize the window.
  • Then close it.

Now check if it opens by default on the main screen.

Let us know if you need any help.

Regards,

Meenakshi

Votes

Translate

Translate
New Here ,
Jan 22, 2021 Jan 22, 2021

Copy link to clipboard

Copied

Meenakshi,

Thanks!  That worked flawlessly

Will

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

Thanks, i now know how to do this instead of it working after a frustrating few days of having to drag it from one screen to another everytime i open a pdf.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 29, 2022 Jul 29, 2022

Copy link to clipboard

Copied

Works...not sure why...but thank you anyway.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Aug 07, 2022 Aug 07, 2022

Copy link to clipboard

Copied

Try this steps-

Open Adobe Acrobat Reader DC and resize the window.
Move it to the main screen

Close it.
Now open the application again and maximize the window.
Then close it Again.
Now check if it opens by default on the main screen.

 

Regards,

Rachel Gomez

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 02, 2022 Dec 02, 2022

Copy link to clipboard

Copied

I think it's the issue that's existed since the 1990s / early 2000s and if you move your file to the screen of preference and then hold "shift" and double-click the "A" icon in the upper left-hand corner (while the file is NOT in full screen mode) and close the file, upon reopening it will be in the same spot / monitor and then you can click the middle box to expand the file to take up your screen. If you do that "shift" and double-click the "A" icon once more and then reopen, it should open on the correct screen. You can use the "x" box for close but I have found it more consistently works with the old (like 30+ years old) double-click in the left hand corner to close the file. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

Bless you! This just started happening last week. Before, the fix suggested above worked fine.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 09, 2023 Oct 09, 2023

Copy link to clipboard

Copied

Brilliant Rob B, that works a treat, no other solution suggested here worked but this does.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 02, 2024 Feb 02, 2024

Copy link to clipboard

Copied

Thank you! This worked for me after the other suggestions failed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 05, 2024 Feb 05, 2024

Copy link to clipboard

Copied

Is there an updated method for the new versiono of Adobe? There is no "A" at the top left corner of the new version.

Only the hamburger menu and the house symbol.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 05, 2024 Feb 05, 2024

Copy link to clipboard

Copied

Just double click the Acrobat symbol, it does the same thing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 29, 2023 Aug 29, 2023

Copy link to clipboard

Copied

This is not working for me. Since the latest update - even though I went to previous verison, still opens on the other screen. Why is there not a setting in the software to make this open on the screen you want?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 09, 2023 Oct 09, 2023

Copy link to clipboard

Copied

Try Rob B's solution.  It worked for me.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 19, 2023 Oct 19, 2023

Copy link to clipboard

Copied

Rob B's solution did not work for me.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 19, 2023 Oct 19, 2023

Copy link to clipboard

Copied

I stand corrected.  That DID work.  Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 05, 2023 Nov 05, 2023

Copy link to clipboard

Copied

I just started having this problem. I'm running Windows 11x64 Pro and my version of reader is: 23.6 20360.0

I've tried the suggestions elsewhere in this thread and it didn't affect the problem at home. If anyone else have any suggestions?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines