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keysmiata
Participant
January 15, 2024
Question

Adobe Reader will not install because of "newer verson" which isn't on this computer!!!

  • January 15, 2024
  • 2 replies
  • 323 views

After using Adobe Reader for years, Foxit pdf reader was installed by someone. I uninstalled using Euro and IObit as well as deleting/uninstalling anything else with the word Reader. However, the new installation says the problem is that there is a "new version" already running on the computer. After hours of searching through several months, I have found NOTHING, certainly not a newer version. Even checked Microsoft for its 'reader' app - nothing.  Can anyone help?

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
January 16, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from enterprise & teams to download & install to adobe reader">
Legend
January 16, 2024

HI @keysmiata ,

 

Your issue seems specific to the installation of Acrobat Reader. You have posted in the Enterprise and Teams community. I am moving this post to the Download and Installation forums for further assistance.