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ArtieD2
ArtieD2
Participating Frequently
July 30, 2017
Answered

Adobe Reader won't print. (But problem solved.)

  • July 30, 2017
  • 21 replies
  • 247795 views

Hi all. I'm posting this in the hopes that it might help someone else out that may have the same symptom. Last week, my Adobe Reader stopped printing. Nothing I did produced any result. Not hitting the print icon. Not hitting CTRL+P. Not selecting "print" from the drop-down menu. There was no error message. No nothing. It was as if I hadn't clicked anything. I tried repairing the installation, no help. I've rebooted the computer many times over the last couple weeks. Here's what finally fixed it. On a whim, I went to Windows Explorer, right-clicked on the PDF file, and selected "print" from Explorers context menu. Adobe flashed open for a sec, and the document printed. Now, Adobe Reader prints as it always used to do. There must have been some little "glitch" or something going on.

Problem solved. Hope this helps someone else.

Artie

      Correct answer J C36644625s4jb

      Thanks, @ArtieD2. Your post from 2017 still works when nothing else will. Excellent advice!

       

      @ArtieD2 wrote:

      Hi all. I'm posting this in the hopes that it might help someone else out that may have the same symptom. Last week, my Adobe Reader stopped printing. Nothing I did produced any result. Not hitting the print icon. Not hitting CTRL+P. Not selecting "print" from the drop-down menu. There was no error message. No nothing. It was as if I hadn't clicked anything. I tried repairing the installation, no help. I've rebooted the computer many times over the last couple weeks. Here's what finally fixed it. On a whim, I went to Windows Explorer, right-clicked on the PDF file, and selected "print" from Explorers context menu. Adobe flashed open for a sec, and the document printed. Now, Adobe Reader prints as it always used to do. There must have been some little "glitch" or something going on.

       

      Problem solved. Hope this helps someone else.

       

      Artie

       

      21 replies

      Show previous replies
      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      October 26, 2023

      Hi All

       

      We have fixed this issue in the latest version (2023.006.20360) of Acrobat or Reader. Please upgrade Acrobat or Reader to the latest version by following the below steps:

       

      Click on the MENU button in the top left corner > Help > Check for Updates.

      Please confirm if the issue is fixed or not at your end after checking the issue on the latest version of Acrobat.

       

      ~Amal

      A
      A33318911t3vv
      New Participant
      November 1, 2023

      No. It is not fixed.

       

        D
        Dwayne325443412j3a
        New Participant
        September 26, 2023

        09/26/2023 Just thought I would add something from my clients recent experience:  Right clicking on a PDF file and slecting Print option had stopped working on Windows 10 PCs. Adobe Acrobat Reader was set as the default application for pdfs. This was a new version of Acrobat Reader ver 23.6.20320.0.  What fixed this was Opening Acrobat Reader and going into the Menu (3 horzontial  lines upper left corner) and then select "Disable new Acrobat Reader" then  'Restart" Acrobat Reader when prompted.  This set Adobe back to a previous reader style.  Once this was done selecting Print from file menu returned working. This also resolved an issue where applications that needed to print pdfs had also stopped. Even older apps that were using "ShellExecute GetDesktopWindow(), "Print"..." now worked.

          Meenakshi Negi
          Community Manager
          Meenakshi NegiCommunity Manager
          Community Manager
          September 27, 2023

          Hi Dwayne325443412j3a

           

          Thank you for reaching out and reporting this.

           

          Could you please confirm if the option does not work only when you use the new UI? Share the current Acrobat Reader version number. It would be helpful if you could share the screen recording so we can get this behavior checked.

           

          We acknowledge that the new Acrobat represents a notable change, however, we hope that as you get familiar with the new interface, you will be able to be more productive & get more out of Acrobat. 

           

          As we made these changes in the interface, we have tried to ensure all tools & features that are currently supported retain their familiar functionalities and workflows as they did in the previous version. We are committed to addressing any gaps or issues reported by users related to any break in current workflows in all our past & upcoming releases. In case any of your current workflows are not functioning as expected, do share them with us on this thread, and we will address them with the highest priority.

           

          Thanks,

          Meenakshi

          D
          default30863784mbloz5
          New Participant
          July 3, 2023

          THANK YOU ARTIE, although your post is from 2017 it still works in 2023. You just solved my problem.
          I salut you for your ingenuity...
          Norberto 

          M
          Martin30063857or6e
          New Participant
          May 25, 2023

          Complete uninstall and reinstall

          1. Revo Uninstall (Free is fine)

          2. Select Adobe and uninstall

          3. Restart

          4. Download and install Adobe Reader

           

          Fingers crossed you are as lucky as me!

            J
            James2995119031d1
            New Participant
            May 18, 2023

            Thank you!  This has been killing me for a week and your post saved me.  I HATE updates where the most basic functionality is mangled and destroyed.  Thank you again!!

             

            BlockPhotos
            BlockPhotos
            Participating Frequently
            November 12, 2021

            U were very lucky.  Does NOT work for me with Windows 10 Pro.  I can open the pdf file with Photoshop & print.  Terrible help solutions from Adobe company.  That's what I expect with them.  Previously had an Adobe tech helping me with Premiere Elements.  He told me to watch people's videos on YouTube!!!  That's a sign of a great tech help department.

             

            Hopefully, it will start working as mysteriously as it stopped.  Maybe an update, but my installation says up to date.  Repair installation did not work either.

            BlockPhotos
            BlockPhotos
            Participating Frequently
            November 12, 2021

            PRINTING AGAIN by following this protocol from WinTips.org [THANKS!!!] that I found with GOOGLE!

            Sorry the pictures didn't transfer over.  Go here: https://www.wintips.org/fix-cannot-print-pdf-files-from-acrobat-reader-in-windows-10-2004/

            FIX: Cannot Print PDF files from Acrobat Reader in Windows 10 2004 (Solved).

            Yesterday, one of my clients reported that suddenly, it cannot print PDF files after updating Acrobat Reader to its latest version. The weird thing about this problem, is that the printer doesn't print, only when using Adobe Acrobat Reader to print PDF files, and not with Microsoft Edge or Foxit Reader.

            Acrobat Reader DC print problem in details: When you try to print a PDF file from Acrobat Reader in Windows 10 nothing happens (the print process is not start and the print queue is empty), while the printer prints normally from other programs (Word, Excel, etc.).

            If you could not print PDF documents in Acrobat Reader DC, follow the instructions below to fix the problem.

            How to FIX: Acrobat Reader Can't Print PDF files in Windows 10 2004.

            Method 1. Disable the Protected Mode in Acrobat Reader.

            For an unknown reason, the printing problem in Acrobat Reader may appear, if the "Protected Mode at startup" setting is enabled. To turn off the "Protected Mode at startup":

            1. Open the Acrobat Reader DC program and from the Edit menu choose Preferences.

             

            2. Select Security (Enhanced) on the left pane and then uncheck the Enable Protected Mode at startup checkbox at the right.

             
             

            3. At the pop-up window, ask Yes.

             

            4. Click OK to close the Preferences settings.
            5. Close and re-open the Acrobat Reader application and try to print a PDF file. The problem should be solved. If not, continue to method 2.

            Method 2. Print PDF file as Image.
              S
              Sheri28286922dsmx
              New Participant
              February 6, 2023

              Amazingly, a year later, and they STILL have not fixed this problem. Thank goodness I found your instructions.  Thank you! 

              S
              stevepattyson
              New Participant
              March 8, 2021

              I  hope ,  I hope,  I hope... after 2 years's struggle... I got a pdf that wouldn't print to print.  

              meanwhile If i ever took the time  and  chose to have my Adobe Professional open the saved PDF , it would always print.

              marcc12
              marcc12
              New Participant
              August 25, 2020

              I am also having the same problem on a mac. Any idea how to fix it.. Really annoying...

                ArtieD2
                ArtieD2Author
                Participating Frequently
                December 15, 2020

                Sorry Marc. I really don't Macs.

                  T
                  Tonyd1
                  New Participant
                  July 23, 2020

                  good day Artied2.  It seems i'm having the same issue but can you explain a little further.  When you say you went to windows explorer, you mean windows file explorer?  correct?  This would surely insinuate you have the file saved on your pc.  My issue is that when i use an online database and request a report, the preview opens Adobe, however when i click on the print icon it acts as if i never clicked.  Maybe not the same issue here.

                  thanks

                   

                    I
                    it19522
                    New Participant
                    August 5, 2020

                    Please delete my comment if possible.

                     

                    Realized there are other threads about this issue with replies from Adobe.

                    paulh59305636
                    paulh59305636
                    New Participant
                    July 31, 2017

                    Hi Artie and Ankanchha

                    I'm having the same issue....it's just stopped printing from the Adobe viewer.
                    If I save the PDF in another folder, if I right-click on the file name and select print....it will print...but gives me no options.Eg if I've got a 16 page PDF and I want to print pages 1-5, it wont let me...it just prints the whole thing.
                    It doesn't give me the printer menu.
                    This has just happened a few days ago.

                    I'm running Windows 10 !!!

                    Maybe not the same operating system as you.

                    Still cant get it to work

                    Akanchha.....is this a common problem?

                    AkanchhaS8194121
                    AkanchhaS8194121
                    Brainiac
                    August 4, 2017

                    Hi Paul,

                    You may try printing this way Print selected pages of a PDF file using Acrobat or Reader

                    -Akanchha

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