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November 29, 2010
Answered

Adobe Reader X and Page Embedded PDFs

  • November 29, 2010
  • 25 replies
  • 119813 views

We are experiencing an issue across our corporation wherein, post-upgrade to Adobe Reader X, websites opened with Internet Explorer containing an embedded PDF frame now show a blank box instead of the PDF.  Firefox will display these sites correctly and I have verified Firefox is using the updated Reader X plug-in.  This has been tested across many configurations and behaves consistently in this fashion.  Reversion to Adobe Reader 9 appears to solve the problem, however, this is not a true solution.

Help?

    This topic has been closed for replies.
    Correct answer jmeyers1983

    http://kb2.adobe.com/cps/930/cpsid_93026.html resolved the problem for me

    Known issues for version 10.1.2

    For a list of current issues, see http://kb2.adobe.com/cps/877/cpsid_87775.html.

    • 2951429: Ink Manager color swatches are broken, display in RGB, most spots missing.

    • Printing workarounds for the issues below appear at http://kb2.adobe.com/cps/928/cpsid_92870.html:

    • The printing preference to print on both sides of the paper is on by default.

    • Reader crashes when trying to print when Protected Mode is on.

    • Acrobat X Professional crashes on close | Preflight panel access: See http://kb2.adobe.com/cps/928/cpsid_92893.html

    • PDFs in a browser appear as a grey box and don’t display when sent via HTTPS/SSL: For a hot fix and workaround, go here: http://kb2.adobe.com/cps/930/cpsid_93026.html.

    • Some plugins that rely on HFTs may cause a hang or crash. For example, the LeanGreen plugin does not work. Acrobat 10.1.2 crashes when closing Acrobat after accessing Preflight panel.

    25 replies

    New Participant
    December 27, 2010

    We are currently experiencing simmular issue and I was wondering if there is any work around of configuration I can change to allow it ti display embadded/streamed pdf?

    Thank you

    New Participant
    December 30, 2010

    This may help a few of you here.

    I'm running IE 8 and Adobe Reader X on a WIN64Bit  system.

    Reader X wouldn't open an embedded  PDF with IE8 64BIT. AR X seems to like an older version of IE.

    Go to your START menu and you should see "Internet Explorer" and "Internet Explore (64-bit)".

    Open a window with the "Internet Explorer", not the (64-bit).

    In the IE8 window you'll see a "?" on the tool bar. Open it and click on "About Internet Explorer".

    You should NOT SEE "64-bit Edition".

    If you don't see "64-Bit Edition", go and try to view the PDF again.

    It works for me and it seems I'll have to live with it until there's a patch for 64-Bit.

    New Participant
    December 31, 2010

    Thank you Phatbob02. It worked like a charm.

    New Participant
    December 26, 2010

    I have attempted to solve the problem by trying the suggested solutions in messages 6, 9, 10 and 12 but no luck. I get the grey screen. The document opens in a separate window that does not give one the option to "refresh" since no tabs are available on the window. The other suggestions did not change anything.

    Is the final solution to uninstall and reinstall Adobe 9?

    December 23, 2010

    This is still an issue for me and my web app users with a clean computer and fresh install of vista with IE 8 and reader x (10.0.0)

    we run a site that delivers pdf files from a script when people click on a link. our site runs over https but we have a rewite rule in apache to change it to http when delivering a pdf (due to a bug in IE that cant take pdf over https). when people that have reader X click on our link they get a new blank window rather than the new window with the pdf displayed in the browser.

    clicking refresh in the new window displays the pdf properly.

    previous versions of reader did not have this issue.

    Come on Adobe friends, give us some love here...

    New Participant
    December 23, 2010

    Same problem here.

    When clicking a PDF file attached from our web-mail, a new "blank" window opens. Refreshing the page show the document.

    The page is not actually blank, it has a dark gray backgroud (same dark gray as Reader with no open documents).

    System specifications: Windows XP SP3 with Internet Explorer 8.

    Inspiring
    December 2, 2010

    I had the exact same symptoms. What worked in my case (installing Reader X on top of 9.4.0 in Windows 7 x64) was to just reboot the system, even though the installer didn't request it. After that, the browser plugins worked correctly without having to reinstall or repair anything.

    Adobe Employee
    November 29, 2010

    Could you please provide the detail of OS and IE version which you are using?

    November 29, 2010

    This behavior has been confirmed on Windows XP (32-bit) and Windows 7 (64-bit) running IE 8.0.7600.16385, 32-bit.

    Adobe Employee
    November 29, 2010

    Is this happening only for pdf embedded in webpages using embed/oject tags e.g.  http://blogs.adobe.com/pdfdevjunkie/2007/08/using_the_html_embed_tag_to_di.htmlor it happnes for pdfs e.g http://www.corewebprogramming.com/PDF/ch10.pdf as well?