All form fields are turning into e-signature request

[Casper25304385mugd]

All form fields are turning into e-signature request.

Everytime i try to write text in my formfields, it automaticly turn them into e-signature request. 

I can't turn them back to only text, the icon for that goes "grey" (not usable)

[Sydney36825223sveh]

I am having the same issue and cannot figure out how to fix it!

[Meenakshi Negi]

Hi Casper25304385mugd and Sydney36825223sveh,

Thank you for reaching out and reporting this issue.

Please check and let us know if the issue occurs with all the PDFs. Did you start experiencing this behavior after the recent update? 

It would be helpful if you could share the PDF form with the issue and the screen recording of the steps you take to fill out the form. Also, share the Acrobat and OS versions currently in use.

Thanks,

Meenakshi

[Casper25304385mugd]

Hi again, 

I can't upload the video, it won't allow me to.

It sometimes work fine in the begining, but if you delete in some areas and go back, it stops working.

It doesnt matter if its new pdfs or old ones who use to work. 

Im using Version 24.2 of Acrobat and im using Lenovo Legion PC. 

We use this function every day (the last 3 years), and we are first bothered with this problem now. 

[Meenakshi Negi]

Hi Casper25304385mugd,

That is no problem, as we received the required information from other users. We have reported the issue to the team, and they are investigating further. We will share more updates once we get more information from the team. 

We appreciate your patience.

Thanks,

Meenakshi

[kailask50043411]

I am also having the same problem. It seems more common with forms created with livecycle. I still use my livecycle forms and continue to develop using it as it is further developed than the built in form creater currently in acrobat pro. If the change to e signature field could be turned off by default it would make things much easier.

[ThatsShively]

Happening to me, too, and it's any form, not just lifecycle as @kailask50043411 mentioned. 

I create forms often; this just started happening in the past week, maybe?

[ThatsShively]

Oh and every past form I open is NOW having the same issue.

[ThatsShively]

Correction (also applied above) NOW having the same issues.

[Meenakshi Negi]

Hi ThatsShively,

Thank you for reaching out. 

The team is working on this. We will update you once the fix will be available.

We appreciate your patience.

Thanks,

Meenakshi

[ChinTan5C19]

Having same issue... we cant use any of our forms. 

[Soilman62]

I am having the same issue....it appeared to happen after the latest update.  What is the solution?  I cannot use any of the previous forms I have created.

[Kayla37014679oxy1]

Hello,

I am another user having this issue. This only occurred after the most recent update I think. I'm an admin and I fill out PDF forms all day long so this has become a very frustrating problem.

[default6m6tk741tsdk]

same issue here.  if i uninstall and reinstall Adobe, i get a couple hours of it working properly.

[Jeffrey36911339uy4k]

I have noticed this issue as well. Work around has been left click on top arrow icon and change from "select" to "pan."

Please fix this new issue.

[ChinTan5C19]

Thank worked me for now. Thank you. 

I hope it continues to cooperate with me!!!!!

[ThatsShively]

This is only a workaround for me tho, not for the 100-odd users who will open the form.

Please fix Adobe!

[default6m6tk741tsdk]

thank you so much for that resolution.  much appreciated.

[Sydney36825223sveh]

Thank you! That worked! (I know it's only a bandaid, but it's definitely better than it not working!)

[Meenakshi Negi]

Hi All,

Thank you for your patience so far.

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

Let us know how it goes.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

[James36536595sz8x]

I had this issue previously, which was resolved via updates, but today I opened some documents I was working on yesterday and the issue is back. Has this issue cropped back up for anyone else today?

[James36536595sz8x]

Last night, I noticed an update failed when I was downloading updates via the Creative Cloud Desktop app. I tried manually updating via Adobe, but the error persists.

[Daniel26184519jjm3]

June 4th, and I'm now having this issue for the first time. I ran the repair tool and restarted my computer, and I'm still having the same issue. What's going on Adobe?

[kate_mblem]

Not fixed for me. 

The only way I can use my forms (old ones) since the lates update is if I tab through. Extremely annoying.

[kate_mblem]

Same issue here!! Please fix asap. This is for my invoice file!!

Also hating the new UI for opening and saving files. It's no longer intuiting recent folders properly....