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Casper25304385mugd
Participant
April 18, 2024
Question

All form fields are turning into e-signature request

  • April 18, 2024
  • 8 replies
  • 6769 views

All form fields are turning into e-signature request.

Everytime i try to write text in my formfields, it automaticly turn them into e-signature request. 

I can't turn them back to only text, the icon for that goes "grey" (not usable)

    This topic has been closed for replies.

    8 replies

    C
    Calle La Noche
    Participant
    July 24, 2024

    It's July and the issue is still there and it's pretty annoying!!! please fix it asap, it's been 4 months already 

    K
    katemblem
    Participant
    July 24, 2024

    Hmm. For me it's fixed. I'm very relieved. Is your software up to date? It sure was annoying.

    kristenatfortis
    kristenatfortis
    Participant
    June 11, 2024

    June 11 and I am having this issue. It is certainly not fixed. Please provide an update

    K
    katemblem
    Participant
    June 4, 2024

    Same issue here!! Please fix asap. This is for my invoice file!!

    Also hating the new UI for opening and saving files. It's no longer intuiting recent folders properly....

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    May 2, 2024

    Hi All,

     

    Thank you for your patience so far.

     

    The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

    Then, wait for some time and try to fill out the forms again. 

     

    Let us know how it goes.

     

    Thanks,

    Meenakshi

     

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

    J
    James36536595sz8x
    Participant
    May 23, 2024

    I had this issue previously, which was resolved via updates, but today I opened some documents I was working on yesterday and the issue is back. Has this issue cropped back up for anyone else today?

      J
      James36536595sz8x
      Participant
      May 23, 2024

      Last night, I noticed an update failed when I was downloading updates via the Creative Cloud Desktop app. I tried manually updating via Adobe, but the error persists.

        J
        Jeffrey36911339uy4k
        Participant
        April 22, 2024

        I have noticed this issue as well. Work around has been left click on top arrow icon and change from "select" to "pan."

        Please fix this new issue.

         

          C
          ChinTan5C19
          Participant
          April 22, 2024

          Thank worked me for now. Thank you. 

          I hope it continues to cooperate with me!!!!!

          D
          default6m6tk741tsdk
          Participant
          April 22, 2024

          same issue here.  if i uninstall and reinstall Adobe, i get a couple hours of it working properly.

          Meenakshi Negi
          Community Manager
          Meenakshi NegiCommunity Manager
          Community Manager
          April 18, 2024

          Hi Casper25304385mugd and Sydney36825223sveh,

           

          Thank you for reaching out and reporting this issue.

           

          Please check and let us know if the issue occurs with all the PDFs. Did you start experiencing this behavior after the recent update? 

          It would be helpful if you could share the PDF form with the issue and the screen recording of the steps you take to fill out the form. Also, share the Acrobat and OS versions currently in use.

           

          Thanks,

          Meenakshi

            C
            Casper25304385mugdAuthor
            Participant
            April 19, 2024

            Hi again, 

            I can't upload the video, it won't allow me to.

            It sometimes work fine in the begining, but if you delete in some areas and go back, it stops working.

            It doesnt matter if its new pdfs or old ones who use to work. 

            Im using Version 24.2 of Acrobat and im using Lenovo Legion PC. 

             

            We use this function every day (the last 3 years), and we are first bothered with this problem now. 

            Meenakshi Negi
            Community Manager
            Meenakshi NegiCommunity Manager
            Community Manager
            April 19, 2024

            Hi Casper25304385mugd,

             

            That is no problem, as we received the required information from other users. We have reported the issue to the team, and they are investigating further. We will share more updates once we get more information from the team. 

            We appreciate your patience.

             

            Thanks,

            Meenakshi

             

            S
            Sydney36825223sveh
            Participant
            April 18, 2024

            I am having the same issue and cannot figure out how to fix it!

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