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Ryan32521107bgk0
New Participant
September 25, 2023
Question

Annoying Pop ups in Adobe Pro - Get Started

  • September 25, 2023
  • 2 replies
  • 2963 views

I am running Adobe pro:

Build: 23.6.20320.0

On Mac OS Ventura 13.6 (22G120)

I keep getting this pop up:

I can not get it to stop, it opens EVERY TIME I open any PDF.  I have unselected "Show me messages from Adobe when I launch Adobe Acrobat."  I can find no other information.  Please help, this is annoying enough I am considering other options.

    This topic has been closed for replies.

    2 replies

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 17, 2023

    Hi All,

     

    The latest Adobe Acrobat version (23.06.20360) released today addresses this issue. Please update the application to the newest version using the following steps:

    - In Acrobat, go to Menu > Help
    - Select "Check for Updates."

     

    For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


    Let us know how it goes.


    Thanks,
    Meenakshi

    D
    Danny30292577kjxp
    New Participant
    January 17, 2024

    Same issue please - Update to new release has not stopped Adobe trying to pop up dialog boxes for varying stuff, and seems to be assuming:

    I am a schoolkid

    That I have never used Adobe before

    That I am incapable of teaching myself or have no experience

     

    Even if that were the case, would it not be likely that after a few uses, that I would have learned that and the boxes could automatically stop popping up ?  Really bad idea - but please advise how to make them stop

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      September 28, 2023

      Hi Ryan32521107bgk0,

       

      Thank you for reaching out, and sorry about the trouble caused.

       

      I have shared some information with you in a private message in the community.

      Please check your inbox and try the steps suggested. You may check the message via the envelope icon on this community window at the top right. 

      Let us know if that helps.

       

      Thanks,

      Meenakshi

       

       

      U
      Umer32597229s7tn
      New Participant
      September 28, 2023

      Experiencing the same issue in windows. Please help

      K
      Kirk0C88
      New Participant
      October 3, 2023

      I am also having this issue in Windows, I have been unable to get rid of these popups.

       

      Thank you,

      Eric


      FWIW disabling the New Acrobat experience in the general tab of preferences fixed this for me, and also put me back to the prior user interface, which to me is a bonus all the way around.

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