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Anonymous
January 16, 2017
Answered

Application error AcroRd32.exe when opening my PDF file

  • January 16, 2017
  • 2 replies
  • 41260 views
its 3 days, when opening my PDF file I get an application error AcroRd32.exe and hence, can not print or do anything further. the pop up window then reads 0x341525c (sometimes this # is different) memory at 0x00000000 . The memory could not be read. How can this be fixed? I have uninstalled and re-insalled DC reader several times to no avail. Help please!
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    This topic has been closed for replies.
    Correct answer Adorobat

    Hi alann67414266,

    Try to follow the steps given below and see if that resolve the issue:

    Locate Reader shortcut on desktop>right click>select Properties>Compatibility tab>uncheck the box next to Run this program in compatibility mode for>then click Apply>OK

    Could you please confirm the version of Reader DC installed on the machine?

    2 replies

    abhisheks39377186
    abhisheks39377186
    New Participant
    October 15, 2020

    Not Working.... 

    And the application is still not opening

    when ever i open the application AcroRD32.exe error popup

    plzz help

     

      Adorobat
      Community Manager
      AdorobatCommunity ManagerCorrect answer
      Community Manager
      January 16, 2017

      Hi alann67414266,

      Try to follow the steps given below and see if that resolve the issue:

      Locate Reader shortcut on desktop>right click>select Properties>Compatibility tab>uncheck the box next to Run this program in compatibility mode for>then click Apply>OK

      Could you please confirm the version of Reader DC installed on the machine?

      jims58350119
      jims58350119
      New Participant
      November 8, 2017

      I am having a similar issue, AcroRD32.exe Bad Image every time I try to open a PDF file, with the difference from user alann67414266's issue being MSVCP120.dll (vs. MSVCP110) and error status 0xc000012f .  This occurred right after a Windows 10 update (regular update, not a version update from Windows 8, etc.), and is also making it to where I cannot open photographs.  The compatibility tab (showing grayed out for Windows 8 next to it) was already unchecked.

      With the error I get a pop up Adobe Reader Protected Mode box with 3 options, none of which correct the issue and keep renewing the error/pop up box.

      I accidentally hit the ok button in the error message a couple of times and a fatal error message opened stating Acrobat could not load it's core DLL.

        Adorobat
        Community Manager
        AdorobatCommunity Manager
        Community Manager
        November 8, 2017

        Hi Jims,

        Could you please check if an update is pending for Reader by going to Help > Check for Updates.

        If installing an update doesn't work, try enabling compatibility mode for Reader and see if that resolves the issue: under compatibility tab>check the box next to Run this program in compatibility mode for and select Windows 7/ Windows 8 from the drop-down > click Apply > OK and relaunch Reader.

        If that doesn't work, try downloading Visual c++ using the link given below:

        Error MSVCR110.dll opening Adobe Creative Cloud apps in Windows 10

        Also, let us know the dot version of Reader installed on the machine. You may refer to the steps given in this link on how to: Identify the product and its version for Acrobat and Reader DC

        Thanks,

        Shivam

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