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New Participant
November 28, 2017
Answered

application was unable to start correctly (0xc0000022)

  • November 28, 2017
  • 2 replies
  • 23955 views

Every time I open a .pdf file in Adobe Acrobat Reader DC (the default .pdf program I use on Windows 10) I get the following error notice "Windows Application Error   The application was unable to start correctly (0xc0000022) Click OK to close Application"  I end up clicking the "X" (instead of the "Close" option), it disappears, then comes up again. I click the "X" again and the error notice closes for good and I am able to continue reading and printing my .pdf.  So no real stoppage, but annoying.       Any suggestions?

Also I used the Acrobat cleaner program and reinstalled with the same result.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Waltk,

    As the description given above, that you have already tried uninstalling reinstalling the software and it still didn't help.

    So you may try the troubleshooting steps suggested in the help document-  Application unable to Start correctly Error: 0xc0000022 || 0x00000022

    Let us know if it still doesn't work.

    Regards,

    Akanchha

    2 replies

    Khawar Pasha
    New Participant
    April 13, 2022

    For me none of the given solution worked. However after a lot of trial and error, what worked for me is:

    Uninstall Adobe Reader DC --> Delete "Adobe" folders from these locations:

    Program Files (x86), C:\Users\user\AppData\Local, C:\Users\user\AppData\LocalLow, C:\Users\user\AppData\Roaming

    Do the above for all user profiles.

    Restart PC and reinstall Adobe Reader DC.

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Brainiac
    November 29, 2017

    Hi Waltk,

    As the description given above, that you have already tried uninstalling reinstalling the software and it still didn't help.

    So you may try the troubleshooting steps suggested in the help document-  Application unable to Start correctly Error: 0xc0000022 || 0x00000022

    Let us know if it still doesn't work.

    Regards,

    Akanchha

    frankk87953782
    Participating Frequently
    January 11, 2018

    When I "repaired" the file listed, Adobe Reader opened properly.  Several hours later I began to experience the old error message.  Any suggestions?

    frankk87953782
    Participating Frequently
    February 2, 2018

    Hi Frank,

    Sorry for the inconvenience caused.

    Would you help me with your contact information, including a phone number, time zone and time frame via private message: How Do I Send Private Message   Please don't post your personal information here, this is a public forum.

    -Tariq Dar


    Hi Tariq,

    Many thanks for your telephone call this morning.  I was very pleased that you were able to solve this problem when you took control of my PC.