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appleine
New Participant
December 19, 2019
Question

Blank pages in the front when printing double-sided

  • December 19, 2019
  • 22 replies
  • 24917 views

I am using MacBook Pro (updated) and Adobe Acrobat Reader DC and standard inkjet printer at home.

I've noticed that my printer keeps printing the first page double-sided with a blank page because it prints the first page firstly. Normally, page 1 and page 2 will be printed double-sided together, but my page 2 goes with page 3, and page 4 with page 5, and so on, leaving page 1 alone. 

I have left the "reverse pages" unselected. It happens only when I use Adobe Acrobat Reader DC built-in print feature. How can I solve it?

    22 replies

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    M
    Mungo2706592753tu
    New Participant
    November 10, 2022

    Same problem printing from my new MacBook Air with M2 chip and Monterey to an Epson EcoTank ET-3850. Acrobat Reader version 2022.003.20258.

    I assumed it was user error at first as it couldn't possibly be so stupid...could it? But yes, it seems it is.  Will have to use the workaround of printing an even number of pages first, then the last page. I share the general depression and astonishment that this bug doesn't appear to have been accepted, let alone fixed.

    W
    William26851485krpw
    New Participant
    October 28, 2022

    Add me to the list of disgruntled users. Exact same problem as everyone else here. Reader has failed to print 2-sided properly from day one on my iMac M1.

    I spent many years as a digital printing systems analyst and Adobe CC user. Clearly this is a bug in Reader.

    Unbelieveable that Adobe won't accept responsibility for this.

     

    D
    douglass14323488
    New Participant
    October 23, 2022

    Same problem. I'm just posting because Adobe's rep implied it was just that one user.  No.

    K
    Kuru26705809zwq5
    New Participant
    October 20, 2022

    Oh so annoying. Although many are complaining, I don't see Adobe taking this seriously. Unfortunately for me, I use a reader so unable to add pages. My workarounds are to print an even number of pages and then the last page separately. The second workaround - is I open the pdf in Chrome and print from there - it works just fine. Again proves the problem is with Adobe and Apple.

    F
    fransflippo
    New Participant
    October 12, 2022

    Same problem here. Document with odd number of pages prints fine from Preview when selecting two-sided printing: page 1 and 2 on opposite sides of the same piece of paper, page 3 on the second.

    Printing from Acrobat Reader: page 1 is on the first piece of paper, pages 2 and 3 on the second.

    Obviously same printer driver, same Mac, same document. The problem MUST be Acrobat Reader.

    MacOS Monterey 12.5.1.

    Adobe Acrobat Reader DC version 2022.001.20169.

     

    The arrogance of saying this is "a specific issue on the user's end" when MANY users are reporting the same problem! Adobe should be ashamed. I guess this is what happens when a company becomes too big: they lose touch with the people that use their products and pay their salaries. Just remember Nokia; they were once the biggest mobile phone manufacturer in the world.

      N
      Northern Waters Smokehaus
      New Participant
      August 10, 2022

       

      This happens in InDesign as well.

      J
      June5FEB
      Known Participant
      August 10, 2022

      Yes, thank you!

      J
      June5FEB
      Known Participant
      June 30, 2022

      I'm having the same problem. When I print a PDF in Acrobat Pro DC Latest Version – the back of page 1 is blank, but the continuation prints back to back. I have a 17 page document.

      TravelingDonkey
      TravelingDonkey
      New Participant
      May 7, 2022

      I see this issue on this thread is from 2019 and yet it still hasn't been resolved.  I do ALOT of printing and this is very frustrating especially when the documents are used for presentations.  I know some are able to use this app for free, however, I am paying for Creative Suites from Adobe and this is one which I pay for monthly.  So, when those pop-up surveys appear and ask me if I would recommend Adobe scale...guess what?  Instead of the "8" I usually give, it will now drop to "5". 

       

      Also, since this problem is at least three years old, please do not respond with:

      • This is a Mac/Apple issue (since I am absolutely sure you have a liaison between you (Adobe) and Apple who focus on issues like this...if you don't, shame on you.)
      • This is a printer issue. How can it be if it happens with other printers, big and small?
      • Check or uncheck something, when this has been done by many others, including myself and it does not fix the problem.
      • Uninstall/Reinstall the app, especially when Adobe has not addressed this issue.
      • Print Odd/Even (this is just dumb for this particular issue)

       

      As it is evident, I am very frustrated.  I hope to all that is holy and good Adobe will address this issue with one of the most widely used applications in the universe!  (Yes, the universe...maybe even extraterrestrials even use the app, too)

       

      I am attaching a document that is printing with a blank page.

        Skywatcher17
        Skywatcher17
        New Participant
        January 29, 2022

        I also have had this problem ever since I moved from Windows to macOS. It is clearly a bug with Adobe Reader on macOS as it has been reported by a multitude of users with different PDF files, but all on macOS. I can confirm that the workaround to ensure an even number of pages is sent to the printer prevents the random blank pages. Not sure how Adobe can justify not fixing the issue at this point - macOS is the second-most widely used desktop OS, and Adobe Reader one if its most popular apps! Unacceptable and I will not be recommending Adobe products to macOS users until this is fixed.

         
          Z
          zipgurl
          New Participant
          December 18, 2021

          I have the same issue and it's good to know that others have been experiencing the same.  I have tried it with the 'reverse pages' selected and unselected.  I have changed each setting one by one and tried it and nothing seems to work.  I have tried making changes in the file, in Adobe, for the printer and still no resolution.  Very frustrating.

          A
          audrey77
          Participating Frequently
          January 18, 2022

          Same here with a Mac Mini M1 and Macbook Air M1. It did it on my 2017 Macbook Pro as well.

            A
            audrey77
            Participating Frequently
            January 18, 2022

            I should add... I am printing multiple pages on a page. 2, 4... it doesn't matter. After setting like 2 pages per page, I have to check to see if it will be printing an odd number of pages as a result. If so, I need to go back, add a blank page or two, and then go back to the print dialogue.

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