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Blank pages in the front when printing double-sided

New Here ,
Dec 18, 2019 Dec 18, 2019

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I am using MacBook Pro (updated) and Adobe Acrobat Reader DC and standard inkjet printer at home.

I've noticed that my printer keeps printing the first page double-sided with a blank page because it prints the first page firstly. Normally, page 1 and page 2 will be printed double-sided together, but my page 2 goes with page 3, and page 4 with page 5, and so on, leaving page 1 alone. 

I have left the "reverse pages" unselected. It happens only when I use Adobe Acrobat Reader DC built-in print feature. How can I solve it?

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Mac , Print

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New Here ,
Dec 01, 2022 Dec 01, 2022

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This is ongoing with Epson printers. My latest is an ET-4850. The driver in use is "EPSON ET-4850 Series-AirPrint" version 3.0 (installed an update just now, no change with the problem). Odd number of pages will always skip the back of the first page. I can open the exact same file in Preview and it will print correctly (print on both sides until blank on back of last page). I also have an ancient HP Laserjet 3600dn, Acrobat will print the same file correctly using it duplexing. Both printers and my computer are connected via a wired LAN, if that matters. I can duplicate the fault printing from Adobe to the Epson with any odd number pages pdf file.

 

Mac Mini M1 2020, macOS 13.0.1

Acrobat Pro (about)

Architecture: arm64

Processor: Apple M1

Build: 22.3.20258.0

AGM: 7.0.1

CoolType: 8.1.0

JP2K: 3.0.1.51486

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Adobe Employee ,
Mar 03, 2023 Mar 03, 2023

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Someone on the Acrobat team has finally reproduced this problem, and they are working on a fix. It only happens with certain printers. Sorry for the long-standing annoyance!

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Community Beginner ,
Mar 03, 2023 Mar 03, 2023

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Annoyance and a lot of wasted paper LOL

Thanks for the update.

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New Here ,
Mar 10, 2023 Mar 10, 2023

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I am also having this problem specifically with adobe on my MacBook Pro and an HP printer. It is so annoying and makes print jobs less professional than i need them to be. Is anyone aware of a fix yet?

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Community Beginner ,
Mar 10, 2023 Mar 10, 2023

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U you ou we're replying to the Adobe employee. They were able to replicate it finally, and are working on it.

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New Here ,
Mar 24, 2023 Mar 24, 2023

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I have experienced the exact same problem on a regular basis, including today - printing from Adobe on a Macbook Air to an HP printer. It is extremely frustrating and makes for odd bundles of documents. Is there an indication of when this will be fixed?

 

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Community Beginner ,
Mar 10, 2023 Mar 10, 2023

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FYI- In my experience, it's happens with Epson and Brother printers as well. I've had multiple models, using many different Apple machines.

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New Here ,
May 10, 2023 May 10, 2023

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Add me to the list too! I work as a school counselor, so you can imagine how much printing I have to do. I have had this issue with only the Adobe app since I got my Macbook in 201. I have been using the "workaround" method for years and have been wasting a lot of paper in the process. 

 

For context, I have a 2019 Macbook Air and have had this issue regardless of the printer used (I have used both HP and Brother brand printers.) I hope there is a resolution soon!

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New Here ,
May 13, 2023 May 13, 2023

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The easiest workaround I've found is:

Open the PDF with Preview and insert a blank page to make the total number of pages even.  Then export it to a new PDF so that it will print 2-sided correctly from Reader.

I agree we shouldn't have to do this.  It's a bug in Reader for Mac. Hope Adobe fixes it.

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Community Beginner ,
May 14, 2023 May 14, 2023

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That’s the workaround we got years ago. It also occurs using Adobe Acrobat
pro. It’s not just limited to preview.

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Adobe Employee ,
May 22, 2023 May 22, 2023

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LATEST

Hi All,

 

Sorry for the inconvenience caused to you.
We have logged a bug for the same and the engineering team is working on it.

I will update here once the bug is fixed.

 

Thanks,
Abhishek Ranjan Singh

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