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evans18137254
Participant
October 5, 2017
Question

Can see PDF just fine in browser, but not Acrobat?

  • October 5, 2017
  • 4 replies
  • 11198 views

The colors, text, and images display fine when I access it in a browser. When I save it to my HD and open it in acrobat, however, it's just a blank white document with the images. However, the text is still selectable and I can highlight and copy and paste it elsewhere. How do I fix this?

      This topic has been closed for replies.

      4 replies

      H
      Holger27433179tizc
      Participant
      December 5, 2022

      I have the same problem. And this phenomenon has also occured to pdf:s I have downloaded earlier from the same shop, and of which I have been able to see the contents before, but not now anymore. Now I only see the pictures, like this:

       

      This is an invoice from a company that I have had a subscription for years now, and never before had encountered problems like this with their invoices.

      H
      Holger27433179tizc
      Participant
      December 6, 2022

      EDIT: I have now tried a number of other PDF softwares, in Microsoft store as well as on the webb. And none of them had any problems whatsoever to show the actual pdf:s correctly. So there seems to be a lot of probability that something lately has happened to Adobe Reader software, and to that alone.

      H
      Holger27433179tizc
      Participant
      December 6, 2022

       

      EDIT: I may have found a solution to this problem. I can't guarantee it works all the way and in  all aspects, but it clearly solved my problem with not being able to read neither freshly downloaded nor earlier downloaded pdf files.

       

      I simply uninstalled the Adobe reader software, then downoladed it from adobe.com and installed it. And – bang – the actual pdf:s were in quite the condition I had become used to see them.

        A
        ado.nin
        Participant
        November 28, 2022

        I have the same problem, works fine when viewed in browser, but in Adobe Reader most text is not visible (white?) but pictures are fine.

        Browser:

        Adobe Reader:

         

         

         

         

        AkanchhaS8194121
        AkanchhaS8194121
        Legend
        December 1, 2022

        Hi @ado.nin 

         

        What is the source of this file, have you received it as an attachment or a link?

        After opening it on a Web browser, how do you open it in Adobe Reader? Download/Save the file locally on your machine and open it within Acrobat Reader.

        Does it make any difference?

         

        ~Akanchha 

        A
        ado.nin
        Participant
        December 4, 2022

        Hi,

        I downloaded the file from a link. Then I uploaded the file to my Google Drive. If I open from drive in my browser, it looks fine. But when I open the file in Reader via explorer the text is gone, as above.

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        October 5, 2017

        More info, please, and maybe a screen shot of the browser and Reader views?

        In the browser, is the text white with a colored background  and the background is missing in Acrobat?

        Have you tried a different browser?

        J
        Jasim15A9
        Participant
        July 26, 2021

        i am also facing the same issue

        no content in the odf except the back ground image

        but in allmost webrowser except internet explorer are working fine

        is this Acrobat reader issue?

        ~graffiti
        ~graffiti
        Legend
        October 5, 2017

        Are you opening it in your browser and saving it? If so, try right clicking on the link to the pdf file and saving it without opening it in the browser. Then try opening it in Reader.

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