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elenac51625298
elenac51625298
New Participant
February 28, 2018
Answered

Can't find documents

  • February 28, 2018
  • 1 reply
  • 807 views

I have the adobe App on my iPhone7 where I store files.When I try to open the adobe cloud from the web on my computer I don't see a link/ place where to find them. I've stored them on Adobe cloud from the mobile but I need to find them also on the PC. Can someone help please?

    This topic has been closed for replies.
    Correct answer jane-e

    First question: Are you signed in with the same Adobe ID on both devices?

    1 reply

    jane-e
    jane-eCorrect answer
    Community Expert
    February 28, 2018

    First question: Are you signed in with the same Adobe ID on both devices?

    elenac51625298
    elenac51625298Author
    New Participant
    March 1, 2018

    Yes, I am. Now I’ve found the link and I can enter the “ cloud files” on the pc but I don’t see the same folders I have on my iPhone. I only saw the files I created on my previous phon which I‘m not using now. Thanks for your answer.

    elenac51625298
    elenac51625298Author
    New Participant
    March 1, 2018

    Problem solved. Different password in the two devices. Thanks everybody!

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