Skip to main content
R
russellg48577044
New Participant
May 28, 2019
Answered

Can't open all my PDF files

  • May 28, 2019
  • 3 replies
  • 1713 views

Recently I tried Acrobat Pro DC 7day trial. After discontinuing I now can't open many of my PDF files on my Windows 10 computer, or many which come attached to emails. I uninstalled Acrobat Reader and then reinstalled it with no improvement. Also Reader tried to open Word files with the same error message. This is the message I get each time:

I never had problems opening files previously. Can you help please?

    This topic has been closed for replies.
    Correct answer russellg48577044

    Hello Bernd. Thank you for your comments. The issue with pdf files seems to have resolved itself today as I haven't had the error messages I had earlier in the week. (On further examination I have to admit the example I used was a jpg file and not a pdf error message which I hadn't copied.)

    3 replies

    M
    michael29052916alxs
    New Participant
    March 24, 2023

    the above ois my problem and do not what to do

    L
    Lavinia Mesal34158803y4je
    New Participant
    June 29, 2024

    Hello,

     

    Could anyone help me with opening this file/recuperating some info 'TECHEM'

     

    Thanks you

    Bernd Alheit
    Bernd Alheit
    Adobe Expert
    June 30, 2024

    Use MS Word to open this file.

    R
    russellg48577044Author
    New Participant
    May 29, 2019

    The error message is misleading because I am not trying to open a JPF file. I am having issues opening pdf files.

    Bernd Alheit
    Bernd Alheit
    Adobe Expert
    May 29, 2019

    Does you open a file with the extension .pdf ?

    R
    russellg48577044AuthorCorrect answer
    New Participant
    May 29, 2019

    Hello Bernd. Thank you for your comments. The issue with pdf files seems to have resolved itself today as I haven't had the error messages I had earlier in the week. (On further examination I have to admit the example I used was a jpg file and not a pdf error message which I hadn't copied.)

    Bernd Alheit
    Bernd Alheit
    Adobe Expert
    May 28, 2019

    Acrobat Reader can't open JPG files.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices