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SylAyo
SylAyo
New Participant
January 27, 2019
Answered

Can't open old pdf stored on Dropbox

  • January 27, 2019
  • 2 replies
  • 1747 views

Hi,

maybe somebody will be able to help me.  For a long time I've stored all kind of PDF file for later reference.  at the time, I've decided to saved it on Dropbox so they were back up on my computer and on the cloud.  The problem I have now is I can't open most of those files anymore.

When I tried to open the files, I receive a message saying the file is not supported or has been damaged.  I could understand for 1 file but all of them?!?

Here are the links of 2 files.  Maybe somebody will know why I can't open them.

https://www.dropbox.com/s/ljpj9peh1f6bgrb/cabanes%20oiseaux.PDF?dl=0

https://www.dropbox.com/s/57io0phpft59czj/plansnow-router-tearout.pdf?dl=0

Thanks

This topic has been closed for replies.
Correct answer try67

These files are not valid PDF files. Either they got corrupt or the file extension is not correct and they never were PDFs to begin with.

2 replies

SylAyo
SylAyoAuthor
New Participant
January 28, 2019

It’s just pretty weird that all the PDF files are “corrupted” while all the other file type (like word or excel) are still valid...

    try67
    try67Correct answer
    Community Expert
    January 27, 2019

    These files are not valid PDF files. Either they got corrupt or the file extension is not correct and they never were PDFs to begin with.

    B
    Besok
    New Participant
    January 15, 2024

    That answer does not work for me. My tax document files are indeed valid PDF files since I had Adobe Acrobat Pro last year and I do this year. This issue on Adobe's end needs to be addressed and fixed with an actual solution allowing us to open our files without issues. (for privacy reasons, I will of course not share my tax documents)

    Abambo
    Abambo
    Community Expert
    January 15, 2024
    quote

    This issue on Adobe's end needs to be addressed and fixed with an actual solution allowing us to open our files without issues.


    By @Besok

    That's a bold assertion. I can open my old files without issues. So may be the first part of the sentence may be true:they got corrupt!

    ABAMBO | Hard- and Software Engineer | Photographer
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