Can't open pdf files posted in Facebook

[Charade67]

Instead of getting a dialogue box with the option to save the file I get redirected to a blank page. https://attachment.fbsbx.com/file_download.php?id=392022847530027&uid=1283073931&ext=1346122360&hash...

I have updated Adobe reader and Firefox. I have also tried disabling my anti virus, pop up blocker and firewall with no luck. This happens with both my PC (Windows Vista) and Mac. I have tried 3 different browsers as well.  I haven't had problems opening pdf files from other sites and other members of my FB group have been able to open the files successfully. Please help.

[pwillener]

The easiest to handle problems with online PDF files is to right-click on the link, then select Save Target As / Save Link As.

P.S. I didn't know that people can now upload PDF files to Facebook.

[Charade67]

That doesn't work either. It will save an empty file.

[MichaelKazlow]

It appears that you are not being given a direct link to download the pdf file, but the site is running a script (.php) to handle downloading the file in question. When this happens there is no interaction from Reader until the script properly runs. Since there is no file you can download yet, saving as target will not work. The script has to run to provide you with the download. Are you running any extension that prevents the running of scripts? What happens if you try Safari or Internet Explorer?

[Charade67]

I get the same problem with Safari and IE.  I have tied on 3 different computers in my house (2 PC, 1 Mac) and get the same problem. i even tried on my work computer and couldn't open the files.

How do I determine if I am running an etension that prevents running of scripts?

[Charade67]

It isn't just pdf files. I am also unable to open word and excel files that have been uploaded to my Facebook group.

[pwillener]

I will try to upload a PDF to FB, then do some testing.  But from your last statement it does not seem to be a Reader problem.

[pwillener]

Looks like it is as difficult to upload documents to FB as it is for you to download them; I have given up...

[Charade67]

So it's not just me then.  I tried to open files using my work computer and had the same problems.  I just can't figure out how others in the group are able to open the files.  I think I'm giving up too.

[pwillener]

I would ask the FB page owners how to open the PDF and other files.  Just post your question on the page.

[Charade67]

Thanks for trying to help.

[~graffiti]

I would have a look around at http://www.facebook.com/help/ for answers.