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Rabnud
New Participant
April 9, 2021
Answered

Can't print - Acrobat will only create a .prn file.

  • April 9, 2021
  • 1 reply
  • 4269 views

Until recently I could easily print any pdf from Acrobat Reader to my wireless Brother printer. Now, even though I explicitly select the printer, Acrobat asks where I want to save a .prn file, and the doc doesn't print.

 

I don't care about a prn file; I simply want the doc to print, just as it used to. So far I can find no setting or option to fix this issue and restore normal printing. No problems printing Word, Excel, or any other application, only Acrobat pdf; and my wife's PC prints pdfs from Acrobat to the same printer. We are a Window 10 household with a Verizon FiOS WiFi LAN. Can anyone enlighten me on this matter?

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Correct answer Dov Isaacs

Check the Advanced settings in the print dialog. There should be a check box for print to file. Most likely, that box was inadvertently checked. Uncheck the box and press OK returning you to the print dialog. Printing to the printer (and not to a file) should now be fixed for you.

 

Please confirm that this resolves the problem.

 

1 reply

Dov Isaacs
Dov IsaacsCorrect answer
Brainiac
April 9, 2021

Check the Advanced settings in the print dialog. There should be a check box for print to file. Most likely, that box was inadvertently checked. Uncheck the box and press OK returning you to the print dialog. Printing to the printer (and not to a file) should now be fixed for you.

 

Please confirm that this resolves the problem.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
    R
    RabnudAuthor
    New Participant
    April 9, 2021

    Thanks Dov. I did find that box, it was checked, and immediately I was able to again print a pdf from Acrobat. Such a simple fix. I'm sorta embarrased that I couldn't figure that out myself. I have no idea how the Print to File box got checked. That said, "Advanced" is not the first place I might think to look for it.

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