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Can't print - Acrobat will only create a .prn file.

New Here ,
Apr 09, 2021 Apr 09, 2021

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Until recently I could easily print any pdf from Acrobat Reader to my wireless Brother printer. Now, even though I explicitly select the printer, Acrobat asks where I want to save a .prn file, and the doc doesn't print.

 

I don't care about a prn file; I simply want the doc to print, just as it used to. So far I can find no setting or option to fix this issue and restore normal printing. No problems printing Word, Excel, or any other application, only Acrobat pdf; and my wife's PC prints pdfs from Acrobat to the same printer. We are a Window 10 household with a Verizon FiOS WiFi LAN. Can anyone enlighten me on this matter?

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Apr 09, 2021 Apr 09, 2021

Check the Advanced settings in the print dialog. There should be a check box for print to file. Most likely, that box was inadvertently checked. Uncheck the box and press OK returning you to the print dialog. Printing to the printer (and not to a file) should now be fixed for you.

 

Please confirm that this resolves the problem.

 

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Apr 09, 2021 Apr 09, 2021

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Check the Advanced settings in the print dialog. There should be a check box for print to file. Most likely, that box was inadvertently checked. Uncheck the box and press OK returning you to the print dialog. Printing to the printer (and not to a file) should now be fixed for you.

 

Please confirm that this resolves the problem.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Thanks Dov. I did find that box, it was checked, and immediately I was able to again print a pdf from Acrobat. Such a simple fix. I'm sorta embarrased that I couldn't figure that out myself. I have no idea how the Print to File box got checked. That said, "Advanced" is not the first place I might think to look for it.

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