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New Participant
August 6, 2015
Question

Can't print PDF with windows 10

  • August 6, 2015
  • 19 replies
  • 213121 views

I just installed Windows 10 today, and now I can't print PDFs. I can select my printer as an option, but when I hit print, nothing happens - no printer icon, no printer queue. I can print other documents, just not PDFs.

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19 replies

New Participant
September 29, 2016

I quit trying to print PDFs from Edge to my HP5740.

I went to the app store, downloaded the free Adobe Reader Touch, and set it as the default program for opening .pdf extensions in my Windows 10 Control Panel (Control Panel > Programs > Default Programs > Set Associations) by clicking the .pdf line, then the "Change Program" button, selecting Adobe Reader Touch and clicking "OK".

One and two sided pdfs with both text and images print nicely now. You can get the print icon and other commands by either right clicking on the open document or clicking on the three line "menu" icon in the upper left corner of Touch.

July 1, 2016

I had a similar problem after upgrading to Windows 10 two days ago. But, the program would start to print, I was able to go into a folder and name the pdf, and then the program crashed every single time.

The solution that worked best for me was to change the default program for pdf's to Microsoft Edge (when you go into the option to change to Edge, there is a comment on the app logo that Edge is the recommended default for Windows 10). To do this, go to Settings==>System==>Default Apps (scroll down to the bottom)==>Choose default apps by file type   Find the pdf file type and change to Edge if it is not Edge already.

If you need to open a file in pdf, all you have to do is right click on the name and choose Open With==>Adobe Acrobat 9.0 [or your version will show]

It didn't take long for me to learn to love Edge. I do a lot of report writing while researching regulations, health hazards, etc. In Edge, I can highlight a regulation number, a word, a phrase, whatever you want, right click and an internet windows opens side-by-side with my document with the information I need for my report.

I already love Windows 10. I signed up for it and then disabled the upgrade because I heard so many complaints. I wish I had upgraded sooner. There will always be growing pains with a new program, but everything I need to learn about it, I can find on Google. I am finding lots of short cuts that is making my work much easier.

Good luck!

New Participant
May 25, 2016

Hello all,

I have the same issue after a W7 to W10 migration. All worked until I had to replace my user profil because some parameters were not OK with just the microsoft migration (My Profil was down after each reboot).

I have a PC, with a correct W10. All printers are on the network and works well with others documents (Excel, print test, ...). Printing with Edge works too.

But I can't print a pdf document with Acrobat DC or Acrobat Reader DC. I have two messages :

"Impossible to print the document"

"No page selected for the print"

You would see that "All" is selected in the field "Pages to print".

Solutions tested :

* Other type of document : OK

* Other type of software : the new browser Edge works

* RE-install Acrobat : the same

* Print as an image : the same.

Does someone have an idea or could help, please, because it looks like Adobe hasn't check and give us a solution ?

Thanks a lot.

July 29, 2016

Same issue here with one user that we upgraded to WIndows 10. Print as image does not work. Reinstall does not work. Printing from Edge instead of Acrobat Pro X does nothing, it gives no errors and the document does not print. It is only affecting one user printing PDFs. Printing from Office products works. I can log into her laptop and print PDFs however.

December 21, 2015

I finally figured out how to print .pdf files combining several ideas from others and my own.

In windows 10 got to 'settings' then 'system' then 'default apps' then scroll down to 'set defaults by file type'

Go to '.pdf ''  and make sure "Adobe Reader" is the default, if not change it

Exit out

Open your .pdf file again and choose print

Open the 'Advanced' tab for Advanced print setup and place a check mark in the box for 'Print as Image'

Choose 'OK'

Choose 'Print'

You will have to do this each time you print a .pdf extension file

January 25, 2016

This worked for me...thanks!

New Participant
February 10, 2016

Just reinstall the printer and everything will work

New Participant
August 21, 2015

control "P" and enter

August 17, 2015

Adobe should check into this.  But I found a simple work around.  I printed the document with Microsoft Edge (i.e. the new web browser).

Go to the file

Right click on the adobe file

"Open with"... then Select "Microsoft Edge"

And print from there...

August 13, 2015

I have the same problem with any version of Acrobat Reader I try on three different Win 10 PC's printing to a network printer.

A work around is use the Print as Image option; it saved me.

In Print >  Advanced > Advanced Print Setup, check "Print as Image" box.

davidd29414179
New Participant
August 12, 2015

Same issue. My Acrobat 9 pro can no longer print from web browsers and office documents after Windows 10 upgrade. I purchased Adobe DC to replace 9 pro but it doesn't resolve the issue. No error message, just nothing happen after hitting print. I was able to print from Notepad or use integrated Adobe menu from office document to generate PDF.

davidd29414179
New Participant
August 21, 2015

Sorry that I described my issue incorrectly. I was able to print PDF files. I was not able to convert documents and webpages into PDF files when using the print option and set Adobe Acrobat as the printer. The problem was resolved after Adobe's tech support worked on it. I still don't understand why it works after the tech support used it. It is no longer a problem anyway. Please do not reply to my original question anymore.

Community Manager
August 6, 2015

Hi emily39276324,

What version of Reader (or Acrobat) are you trying to print from? What type of printer are you trying to print to? Is it on a network, or local? So many questions! But I hope that your answers will help us get to the bottom of things.

Best,
Sara

New Participant
August 7, 2015

Hi Sara,

I’m trying to print from Acrobat Reader DC. Sometimes it says that I have to install a printer (even though the printer is listed when I try to print), and sometimes it says nothing. My printer is an HP LaserJet, and it is a local printer.

Thanks,

Emily

RahulTyagi_
Community Manager
Community Manager
August 7, 2015

Hi emily39276324

Can you post a screenshot of the error message?

Also, Are you able to print documents using other programs on your windows 10 Device?

Regards,

Rahul