Can't select text field

Hello all. Hope someone can help me with this.

We use fillable forms at work for proposal sheets.

Since yesterday, when I go to select a form to enter text (as I have done for 5+ years without issue on these very same forms) this happens:

The whole field is highlighted and this little e-sign context menu pops up.

I can't get rid of it and I can't enter any text in the fields at all while it's doing this.

Please help!

Este tema ha sido cerrado para respuestas.

Community Manager

Thank you for your patience so far.

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again.

Let us know how it goes.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Community Manager

Thank you for reaching out and reporting this.

The team is aware of the issue and is investigating further.

We will update you once we have more information from the team. We appreciate your patience.

Thanks,

Meenakshi

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