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kw1227
New Participant
April 13, 2012
Answered

Can't sign document with 10.1.3

  • April 13, 2012
  • 6 replies
  • 41887 views

I have a document created in Acrobat with no security settings in place and the usage rights enabled for reader. According to Adobe I should be able to use 10.1.3 to fill out the form and sign it.

I can fill out the feilds but it won't allow me to sign it. It is saying security settings are now allowing it.

Any help or suggestions?

This topic has been closed for replies.
Correct answer Razi121

As a quick solution I used Print to Adobe PDF from Acrobat X Pro. The resulting PDF is without such artifact.

6 replies

R
Razi121Correct answer
New Participant
July 8, 2013

As a quick solution I used Print to Adobe PDF from Acrobat X Pro. The resulting PDF is without such artifact.

A
Anonymous
April 25, 2012

"Not sure I need or understand extended, as submit bottom works anyway. I just tried it hopeing submit and sign pane would work together"

OK now understand you need extended to submit a part filled form to client.

Is the sign pane being block intentially for force use of echosign portal?

I dont understand why I can not submit (via javascript button) a form and use the sign page at the same time. I just want the nicer signature the sign pane gives. Can not expect client to work through a digital signature.

Is there a javascript/add-ons that allows client to personally sign the form. Similar to sign pane i.e. type name and get a handwritten style.

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Anonymous
April 19, 2012

Hello I have same problem. Looking for days. This has got nothing to do the digital signatures!

I have a form. I have to fill partly in and send to PersonX via email who fills in the rest and signs off using echosign "sign" not apply ink signature in extended.

To keep my edits and not flatten I have to use submit form method on a button.

But adding button causes same error/warning as kw1227's yellow triangle. i.e. I canot sign.

Tried saving as enhanced. Signing is allowed on according to CTRL-D.

All very frustrating!

AmbooS
Adobe Employee
AmbooS
Adobe Employee
April 20, 2012

"Signing allowed" shown in document properties means you can apply a digital signature to the PDF.

Sign pane in Reader is unrelated to legacy Digital Signatures. This is an integration with Adobe EchoSign service in the sense that it enables an end user to fill-up documents, electronically sign (not "digitally" sign) and then send a PDF document, without having the need to print them. Some options are disabled in Sign pane according to the document permissions, eg. in Reader Extended documents (as in your case), files with digital signature fields, digitally signed PDFs, forms with Submit button (as in your case) etc.

Could you elaborate on exactly what are you trying to accomplish with Sign pane, so that I can suggest a workaround?

Thanks

-Amboo

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Anonymous
April 20, 2012

hi

So sales person fills in some of form. Then clicks submit. This emails client who fills in the rest of form. I would like to use sign pane for them to place basic personal signature in a white box on form. Placing the signature locks the form. Client then sends back form.

Not sure I need or understand extended, as submit bottom works anyway. I just tried it hopeing submit and sign pane would work together.

We will be taking a serious look at echosign API later in year when we release our new sales platform. Letting 600 sales staff lose on echosign via unique logins to echosign site would be a disaster.

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kw1227Author
New Participant
April 16, 2012

I just went to take a screen cap of the document properties and it is showing changing the document and document assembly and creation of template not allowed but signing is allowed but there is no security method in place

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kw1227Author
New Participant
April 16, 2012

I have enabled the usage rights and there are no security setting on this form, or at least not using the security option in acrobat

AmbooS
Adobe Employee
AmbooS
Adobe Employee
April 17, 2012

You should go to Extended pane in Reader to apply a digital signature to the Reader extended PDF.

Sign pane in Reader has some options disabled according to the document permissions, and is completely unrelated to Digital Signatures. The new Sign pane in Reader is an integration with Adobe EchoSign service in the sense that it enables an end user to fill-up documents, electronically sign and then send a PDF document, without having the need to print them. The Sign pane provides two options to the user:

1 - Fill and Sign: Here the user can place text using 'Add Text'. Users can add arbitrary text to a PDF, eg. in documents where Reader cannot interact with the document even though the document looks like a form, in forms where user cannot save the filled-up form. In such cases the only option a user has is to print the form, fill it and then fax or fedex the filled up document to the author or scan it and send it electronically. Using the Sign pane in Reader, a user can add text and also electronically sign the document (this is not the same as digital signature) using an image of their signature/create Typewritten signature/hand-draw signatures using mouse. With the 'Use an image' option, he can create a 'signature' from a scanned paper which has user's handwritten signature and place it on the PDF.

2 - Send for Signature: Here the user is sent to EchoSign for collecting signatures from others.

Hope that helps.

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franckym76
New Participant
April 17, 2012

I insert a sign formular when I was in adobat standard

In this this video, it semms easy to use sign :http://tv.adobe.com/watch/acrobat-x/how-to-digitally-sign-a-document-with-adobe-reader/

But in reader it's disable why ?

Tell me what I need to sign in reader using adobat standard(is it available to digital sign not electronically sign).

Thanks for your help

A
Adobe Employee
Ankit_Jain
Adobe Employee
April 16, 2012

Could you try saving the PDF from Acrobat using the File > Save As > Reader Extended PDF > Enable Additional Features.

If the problem still persists, please post a screenshot of the error message received while attempting to sign the PDF via Adobe Reader 10.1.3?

Also, please provide the screenshot of the PDF Document properties.

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kw1227Author
New Participant
April 16, 2012

I have tried the file>save as>....solution and I do not have the Reader Extended PDF option available. I am using Acrobat 8. What this a feature added to a later version?

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franckym76
New Participant
April 16, 2012

I have acrobat standard 10.1.3 and reader 10.1.3.

In standard I save my documents with sign formular using File > Save As > Reader Extended PDF > Enable Additional Features

In the windows "enable usage rights in adobe reader" I don't have the feature "sign an existing signature field"

In reader I have extended menu but I can't sign because I can't select it.

How must I do in acrobat standard to have sign menu in reader ?

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