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Cancel and buy with another account

New Here ,
Mar 14, 2017 Mar 14, 2017

Hi I need you please to cancel my membership and or add the payment to a different account

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Adobe Employee ,
Mar 14, 2017 Mar 14, 2017

Hi Isaacn3336235,

We checked your Adobe account that has Adobe Sign membership and seems it is already in a  pending state.

Please confirm the account (id) via private message,  that you wish to cancel and the application subscription you are referring to that is associated with the account.

Thanks,

Supriya

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New Here ,
Mar 14, 2017 Mar 14, 2017

Please cancel the membership under Donna [Email address removed by moderator. Please use the Private Message system.  This is a public forum, so your details will be seen by all who use the forum on the internet.]. I have another account, made a mistake and upgraded this account. My card was charged twice. Please make sure you cancel it twice.

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Adobe Employee ,
Mar 17, 2017 Mar 17, 2017
LATEST

Hi Dalew83116230,

Please check the private message I have sent to you for information on the same.

Thanks,

Supriya

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