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Cannot extract the embedded font MPDFAA++DejaVuSansCondensed...

Forum|Forum|9 years ago
July 14, 2016
15 replies
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Hello,

After last update of Adobe Reader DC (15.017.20050) we have big problems with open PDF files. Some language characters are not displayed (like ż or ł) and we have error: "Cannot extract the embedded font MPDFAA++DejaVuSansCondensed some characters may not display or print correctly". On older version everything was fine. ADOBE DEVELOPERS - please quick fix this problem... ;-(

Correct answer AshuMittal9644438

Hi asdfa80756749

Thanks for your help, it works again. I downloaded the Foxit Reader and all fonts come again as it should. :-)

Hi all,

We have released a patch that fixes this font issue. Please download it from the page here and click to apply the same over your existing installation:

Release notes | Adobe Acrobat DC, Acrobat Reader DC | Update, July 21, 2016

Thanks,

-ashu

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The message I was replying to stated "We have the same Problems with Acrobat 8 Std, X Std and 9 Pro" None of these have been changed. None will be fixed if something else broke them.

daniela13454201

New Participant

Same Problems with Acrobat 8 Std, Acrobat X Std and Acrobat 9 Pro

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No a different problem. This was a new problem only on the newest Acrobat Reader DC. If you get this message in other software, there's something wrong with the file or the font.

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łukaszm42697014

New Participant

Well, I disagree to that. The same file I had opened 3 weeks ago without any problem now have this error.

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salmon789

New Participant

We have exactly the same problem and we cannot print scandinavian characters like å, ä on our invoices. The characters were showing until 2 days ago and they suddenly stopped showing, although we didn´t change anything on our system. We tried from 3 differents PC running on Windows 7 and Windows 10 and both have the same problem.

I read what asdfa80756749 wrote above as a solution, but I didn´t succeed. What I did so far is:

- Downloaded the Type Light.

- Downdloaded the newest Dejavu condensed fonts (4 files: normal, bold, oblique and bold oblique). Copied them on windows fonts folder.

- Tried to see if the problem was fixed -> it wasn´t

- Opened the 4 files in Type Light and saved them again

- Tried to see if the problem was fixed -> it wasn´t

Does anyone have any other idea of what to try?

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Anonymous

Hi salmon789,

my solution was written for developers, who develop softwares which generate PDF files (eg. invoices and so on).

If you are an end-user, then my recommendation for you is use an other PDF reader, eg.: Foxit Reader, embeded PDF reader in Firefox and Chrome or an older version Adobe Reader. (or wait for an Adobe Reader fix/update)

The font files are embedded into the PDFs, so we have to change the PDF generators, not replace the font files under the windows fonts folder.

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salmon789

New Participant

Hi asdfa80756749

Thanks for your help, it works again. I downloaded the Foxit Reader and all fonts come again as it should. :-)

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Anonymous

Hi Guys,

I use mPDF to generate PDFs and I had the same problem with the latest Adobe Reader and now I found a solution:

The DejaVuSansCondensed.ttf font file is corrupted (or just the latest Adobe Reader can't extract it), so you have to fix these font files (don't forget the -Bold, -Oblique, etc. versions).

I used the "Type light" font editor: just open the DejaVu font files and save it. Use these new ttf files in order to generate PDFs and it will work with the latest Adobe Reader.

Notes:

- the size of the new ttf files will be a little bit larger, than the originals.

- I used the latest DejaVu fonts (dejavu-fonts-ttf-2.36).