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paulv40315617
paulv40315617
Participant
July 7, 2017
Answered

Certain colors not showing up in pdf when being preveiwed

  • July 7, 2017
  • 6 replies
  • 30393 views

I have a problem with certain colors not previewing in pdfs only in Pro DC...older acrobat views same file correctly? Reinstalling didn't help. Has anyone else had this problem?

      This topic has been closed for replies.
      Correct answer Bhannon81

      So, BH VCD and BGC, you see what you expect only in the Flattener Preview window, and certain black text is missing in the main window? Or is this a different problem?


      POSSIBLE FIX - Under Preferences I had "Replace Document Colors" Checked. I unchecked that and seems to have fixed the problem.

      6 replies

      J
      Jaideep5C32
      Participant
      June 6, 2021

      Just uncheck the option of "Replace Document Colors".

      That is goto Edit=>Preferences=> Accessibility. Cheers !!

        P
        PanchM
        Participant
        September 15, 2020

        It did not solve the problem for me.

        In my Chrome, it shows the following page, whereas adobe reader is not showing it.

        You can check many of my lecture slides. It shows in a similar way.

         

        B
        bryun999
        Participant
        March 25, 2020

        I was investigating this same anomoly. I had thought it something more complex to fix, now that I'm using AMD chipset instead of Intel. This had never been an issue for me while using INTEL.

         

        When i came across your post, I'd went and done what you said. Unchecked "Replace Document Colors" under accessibility and it fixed the problem. Thanks once again for the post it was very helpful.

        anis zakaria
        anis zakaria
        Participant
        February 13, 2020

        it solved my problem, thank you!

        BGCGAC
        BGCGAC
        Participant
        January 21, 2019

        Has anyone found a solution to this problem? It happens a lot to my PDFs and one that have been sent to me.

        B
        Bhannon81
        Inspiring
        January 30, 2019

        This has happened to me twice in the last couple of weeks and is very frustrating. We primarily print using PDF and will be a HUGE problem if this continues to happen.

        Any fixes yet?

        T
        Test Screen Name
        Legend
        January 30, 2019

        So, BH VCD and BGC, you see what you expect only in the Flattener Preview window, and certain black text is missing in the main window? Or is this a different problem?

        T
        Community Manager
        Tariq AhmadCommunity Manager
        Community Manager
        July 24, 2017

        Hi Paulv,

        I recommend: After changing settings in the Flattener Preview dialog, click Refresh to see the results.

        If the results are not correct after clicking the Refresh button, would it be possible for you to provide a sample PDF How to share a document for investigation?

        If you are already have found a solution to this issue, please update this thread with your findings that may help others.

        -Tariq Dar

        paulv40315617
        paulv40315617Author
        Participant
        July 28, 2017

        Shared Files - Acrobat.com in the screen shot of the same file opened in Acrobat X of right and Acrobat Pro-DC on left

        T
        Community Manager
        Tariq AhmadCommunity Manager
        Community Manager
        July 31, 2017

        Hi Paulv,

        Thank you for sharing the screenshots and file with us.

        Were you able to test whether clicking the Refresh button allowed all colours to show?  If you enter new values, the affected colours/artwork are not shown until you hit refresh and the new settings are rendered.

        Will be waiting for your response.

        -Tariq dar


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