• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Didn't set password, still my PDF file is asking for a password to open

New Here ,
Apr 22, 2024 Apr 22, 2024

Copy link to clipboard

Copied

I have seen similar posts like that which were then "locked" for some reason. I'm having the same issues as many other users. These are documents from over 12 years ago that people have successfully filled out and sent back to me for over 10 years.

Now, they say they are security protected and require a password, but I have never placed passwords on them. They're questionnaires for clients. There's no reason to ever protect them. Should I attempt a 3rd party app that cracks the security? I really don't know what to do. For now, my workaround is just to tell people to download a copy. 😞

TOPICS
General troubleshooting , Modern Acrobat , PDF forms

Views

145

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 23, 2024 Apr 23, 2024

Copy link to clipboard

Copied

Open the form in Acrobat Reader or Adobe Acrobat.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 23, 2024 Apr 23, 2024

Copy link to clipboard

Copied

LATEST

This file contains a security policy that prevents editing it in various ways, but not opening it. The form fields in it can be filled in and the file saved. Maybe those users were trying to edit it. If they got prompted for a password when just opening it then they probably used a non-compliant PDF viewer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines