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Answered

Disable 'send as a link' attachment

Forum|Forum|2 years ago
April 13, 2023
30 replies
341390 views

Hello,

Until last week, it was possible to add PDF files directly as attachments to a Microsoft Outlook mail.

Now an additional button has been added where a link is shared and the file is shared through Adobe's cloud service.

Is it possible to turn off the option to send the file as a link (and thus upload it to the cloud) by default? So that all files go directly to Outlook as attachments by default again?

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Correct answer S_S

Hi @ezraleo_1913,

Hope you are doing well. Thanks for writing in!

Another method to disable this would be through the registry.

To do so, go to the location - HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cCloud

Create a DWord: bAdobeSendPluginToggle

Value: 1.

This registry key disables the Adobe Send and Track plugin for Outlook, preventing the upload of attachments to Adobe Document Cloud.

You can also control how Outlook behaves with attachments directly. Steps can be found here: https://adobe.ly/4lFMnUI

Hope this helps.

Regards,
Souvik.

Show previous replies

R

Remy Corporation

New Participant

Whoever decided that this was the way to send attachments need to be put in prison NOW! This is beyond inconvenient and the stupidest addition I've ever experienced in my professional life.

K

Kevin McClanahan

New Participant

It took me all day, but figured out how to turn off Adobe PDF link in Outlook:

How do I turn off Adobe PDF link in Outlook?

You turn it off like this:

Click File on the Outlook menu.
Click Options on the File menu.
Click Add-ins.
Select COM Add-ins from the Manage drop-down.
Click Go.
Deselect Adobe Document Cloud for Microsoft Outlook - Acrobat.
Click OK.

MaryKokias USA-Notepads

New Participant

This did not work for me! HELP! I hate this new feature!

P

Peter30249691ii3p

Participating Frequently

You removed the outlook add-in instead of following Adobe’s instructions?

J

Jo29974413yefo

Inspiring

I-ve turned off notification for this thread but the still arrive. How do I stop getting notification?

R

Rajveer S

Adobe Employee

While using Acrobat application:
You can click on file menu > preferences > email accounts> uncheck send as attachment link
If link generate while attaching PDF in outlook app:-
go to: file menu > options > add-in > go > you will see two Acrobat related add-in,
uncheck document cloud for outlook (keep PDF maker option enable)

P

Peter30249691ii3p

Participating Frequently

Rajveer S - the whole point of this thread is that Adobe's instructions, "uncheck the box", does not work.

Adobe, please fix!

Thanks.

Y

Yvonne318073294awx

New Participant

Adobe, please remove this stupid feature! It's insanely annoying and really intefering with my workflow!!!!

Mowgli13

New Participant

This does not work no matter how many times I uncheck the box. At this point, I am just going to uninstall the adobe cloud and be done with it. Who creates these programs that we didn't ask for but are somehow forced to use unless it's uninstalled. I would guess whoever creates these programs must have forgotten that we all have to be able to navigate through it and should have the ability to control how it works. But.............here we are.

I

Ilonka30528049tkjh

New Participant

What an awful feature--Adobe employees on this chat, please remove this. Worst addition ever!

New Participant

Participating Frequently

I disabled the "Always send files as a link" option in Acrobat preferences, but it did not help. I rebooted as well after changing the setting.

Finally solved by disabling the "Adobe Document Cloud for Microsoft Outlook - Acrobat" COM add-in. Very satisfying to see the attachment not automatically converted to a link after doing this!

In Outlook:

- File -> Options

-- Add-ins

--- Manage COM Add-ins - press Go...

---- Uncheck "Adobe Document Cloud for Microsoft Outlook - Acrobat" and press OK