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Hello,
Until last week, it was possible to add PDF files directly as attachments to a Microsoft Outlook mail.
Now an additional button has been added where a link is shared and the file is shared through Adobe's cloud service.
Is it possible to turn off the option to send the file as a link (and thus upload it to the cloud) by default? So that all files go directly to Outlook as attachments by default again?
Hi Rob293861073xdu,
Thank you for your patience so far.
To send the PDF as an email attachment, disable the "Send link in attach to email (Sign-in required)" option in Acrobat Preferences.
Go to Edit > Preferences > Email accounts on a Windows machine in Acrobat or Acrobat Reader. For Mac, Application Preferences > Email accounts.
Refer to the screenshot attached below:
Thanks,
Meenakshi
Marking a reply or response “Correct” will help future users with the same issue quickly identif
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I found a much easier way to stop Adobe from putting doucments into their cloud and using alink in your emails. And I cannot stand it when company's do this. I took me over an hour to figure it out for OUTLOOK users only.
In your OUTLOOK porgram on then opening page go to "FILE" in the upper left corner. Then click on "Options" near the bottom. After clicking on "Options" on then left side bar go to near the end of then list and click on "Add-ins." Then at the bottom of then pop-up that appe
...This is the solution that actually works, well done.
While using Acrobat application:
You can click on file menu > preferences > email accounts> uncheck send as attachment link
If link generate while attaching PDF in outlook app:-
go to: file menu > options > add-in > go > you will see two Acrobat related add-in,
uncheck document cloud for outlook (keep PDF maker option enable)
Hi @ezraleo_1913,
Hope you are doing well. Thanks for writing in!
Another method to disable this would be through the registry.
To do so, go to the location - HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cCloud
Create a DWord: bAdobeSendPluginToggle
Value: 1.
This registry key disables the Adobe Send and Track plugin for Outlook, preventing the upload of attachments to Adobe Document Cloud.
You can also control how Outlook behaves with attachments directl
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Thank you for this. It was making me a bit crazy! All fixed.
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Thank you so much, spent several hours delving thru Adobe to try and find the answer. Their AI chat is useless!
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It worked!!!! thank you. I tried everything and this finally worked
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THANK YOU, THIS WAS DRIVING ME BATTY
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Perfect, I tried many other ways with no success but this one worked. Thanks
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This is brilliant, thanks for taking the time to post the solution you found to make everyones lives easier
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thank you!!!!!
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Lot of thanks ! Those invisible addons are unbearable
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I removed Adobe reader and just used Chrome or Edge to open the PDF file. You can always use word or any office app to save anything to PDF.
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The link in Adobe didnlt help. I had to remove the Adobe addin's from Outlook. That did it.
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we had a diffeent solution for the problem: we removed adobe completely and replaced it with a different product.
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I disabled the "Always send files as a link" option in Acrobat preferences, but it did not help. I rebooted as well after changing the setting.
Finally solved by disabling the "Adobe Document Cloud for Microsoft Outlook - Acrobat" COM add-in. Very satisfying to see the attachment not automatically converted to a link after doing this!
In Outlook:
- File -> Options
-- Add-ins
--- Manage COM Add-ins - press Go...
---- Uncheck "Adobe Document Cloud for Microsoft Outlook - Acrobat" and press OK
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That works perfect. Thank you so much.
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This worked a treat!
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Unfortunately I've tried both methods, and few days later it still came back for one of my users. This is a terrible "feature."
Do better Adobe.
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Thank you a zillion! Such an releif! Wish you all the joy and love in life for your help and advise!
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Thank you! Whew!
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THANK YOU!!!!!
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Strangely, that did not work for me (when I click Share File).
However, If I discovered that if I click on the envelope on the right hand side of the top menu bar, It does allow me to send email, so I'm giving up trying to solve the use of the "Share File" option.
(Notwithstanding the fact that the whole new interface has me baffled.. like how do I move the navigation tools to the top instead of bottom-right?)
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Of the many solutions posted, this is the only one that worked for me! (The "Manage COM Add-ins" solution)
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OMG! thank you for posting the solution!!!! You just saved me a ton of hassle!
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We have been dealing with the same thing so I put our local IT person on it. She is a bulldog when it comes to issues like this. If you dont have Adobe Pro, I dont think its an issue. Adobe is a good program, it just wants to take over.
Glad it worked for you. It was very inconvenient.
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I have pro and it didn't work!
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Thanks Peter!
This worked for me too. It's quite satisfying to end the frustration and stop sending photos of my screen from the phone.
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Thank you, thank you, thank you! The change in Outlook as you have included it WORKS! Much Much Appreicated!!!!!!!!
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