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21

Disable 'send as a link' attachment

Community Beginner ,
Apr 13, 2023 Apr 13, 2023

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Hello,

 

Until last week, it was possible to add PDF files directly as attachments to a Microsoft Outlook mail.

Now an additional button has been added where a link is shared and the file is shared through Adobe's cloud service.

 

Is it possible to turn off the option to send the file as a link (and thus upload it to the cloud) by default? So that all files go directly to Outlook as attachments by default again?

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Share or review PDFs

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correct answers 5 Correct answers

Adobe Employee , Apr 17, 2023 Apr 17, 2023

Hi  Rob293861073xdu,

 

Thank you for your patience so far.

 

To send the PDF as an email attachment, disable the "Send link in attach to email (Sign-in required)" option in Acrobat Preferences.

Go to Edit > Preferences >  Email accounts on a Windows machine in Acrobat or Acrobat Reader. For Mac, Application Preferences > Email accounts.

Refer to the screenshot attached below:

Settings.PNG

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identif

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New Here , Jun 20, 2023 Jun 20, 2023

Cliff30613319qe03_0-1687268484901.png

 

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New Here , Jul 07, 2023 Jul 07, 2023

I found a much easier way to stop Adobe from putting doucments into their cloud and using alink in your emails.  And I cannot stand it when company's do this.  I took me over an hour to figure it out for OUTLOOK users only.

In your OUTLOOK porgram on then opening page go to "FILE" in the upper left corner. Then click on "Options" near the bottom.  After clicking on "Options"  on then left side bar go to near the end of then list and click on "Add-ins."  Then at the bottom of then pop-up that appe

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New Here , Jul 10, 2023 Jul 10, 2023

This is the solution that actually works, well done.

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Adobe Employee , Jul 10, 2023 Jul 10, 2023

While using Acrobat application:
You can click on file menu >  preferences > email accounts> uncheck send as attachment link
If link generate while attaching PDF in outlook app:-
go to: file menu > options > add-in > go > you will see two Acrobat related add-in,
uncheck document cloud for outlook (keep PDF maker option enable)

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replies 117 Replies 117
Community Beginner ,
Jun 28, 2023 Jun 28, 2023

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The message below from Peter works... for a few days. Then it reverts to sending links and I have to disable it again. Boo. 

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Community Beginner ,
Jun 28, 2023 Jun 28, 2023

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I'd guess that your firm's standard build includes this add-in, and your PC is being patched to match the standard. 

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Community Beginner ,
Jun 28, 2023 Jun 28, 2023

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Personal computer.

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Community Beginner ,
Jun 28, 2023 Jun 28, 2023

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Crap, mine just did it too, and I had to disable again. Will uninstall Adobe and reinstall. What a pain.

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New Here ,
Jul 07, 2023 Jul 07, 2023

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I found a much easier way to stop Adobe from putting doucments into their cloud and using alink in your emails.  And I cannot stand it when company's do this.  I took me over an hour to figure it out for OUTLOOK users only.

In your OUTLOOK porgram on then opening page go to "FILE" in the upper left corner. Then click on "Options" near the bottom.  After clicking on "Options"  on then left side bar go to near the end of then list and click on "Add-ins."  Then at the bottom of then pop-up that appears, you will see "Manage" with two small windows adjacent to the right of the word  "Manage." The one on the far right says "Go."  Click on "Go."  Another pop-p witll appears that is called "COM Add-ins" on the top left. It offers a list of Add-ins available.  On mine, it is the second one called "Adobe Document Cloud for Microsoft Outlook - Acrobat"  click on it and then check will be removed.  VOILA!  done!

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New Here ,
Jul 10, 2023 Jul 10, 2023

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This is the solution that actually works, well done.

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New Here ,
Sep 07, 2023 Sep 07, 2023

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Thank you, thank you, thank you!I have been trying to figure this out for days! This is the only one that worked!

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New Here ,
Jul 13, 2023 Jul 13, 2023

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YOU ARE A SAVING GRACE!

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New Here ,
Aug 21, 2023 Aug 21, 2023

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didn't work for me (sad, frustated emoji).... No add-ins appear under outlook but STILL GETTING THE FRIGGIN ANNOYING PDF LINK!!!!!

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New Here ,
Sep 01, 2023 Sep 01, 2023

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I don't have a "Adobe Document Cloud for Microsoft Outlook - Acrobat" Add-in in Outlook to disable. Perhaps it is because I am running Office 2013 and no such Add-in was developed for the old version?  So why do I still have trouble with disabling  defaulting to "Send as a link"?

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New Here ,
Jul 17, 2023 Jul 17, 2023

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THANK YOU!!!!!  THANK YOU !!!!!  THANK YOU!!!!  This was so beyond frustrating!!!!!

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New Here ,
Aug 11, 2023 Aug 11, 2023

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I've been trying to figure this out for weeks. Tried the other suggestions in Adobe .pdf but those didn't work. If you use Outlook, this one worked!! Thank you Jeffrey3094610508qt!!!

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New Here ,
Aug 24, 2023 Aug 24, 2023

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Awesome!  It works!  Thanks so much for posting this solution!!!

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New Here ,
Aug 30, 2023 Aug 30, 2023

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It also shows the file path, so if you find outlook to be rechecking the box on its own you can also go to the file path and delete the DLL directly (assuming you have admin access on your device).

 

Attach-file-as-link-troubleshoot.png

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New Here ,
Aug 31, 2023 Aug 31, 2023

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Thank you soooo much for posting this! I was pulling my hair out trying to figure it out.

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New Here ,
Oct 09, 2023 Oct 09, 2023

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thank you so much.  IT SUCKED BIG TIME and i finally found the solution thanks to you, much appreciated!!!! 

 

to Adobe: this is not the way to make clients happy. grrrrrrrrrrrrrrrrrrrrrr 

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New Here ,
Nov 08, 2023 Nov 08, 2023

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You're a legend!

 

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New Here ,
Nov 11, 2023 Nov 11, 2023

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I have tried to do this 5 different times now, and it crashes my computer everytime. Does anyone have another suggestion?

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New Here ,
Dec 16, 2023 Dec 16, 2023

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thank you Jeffrey3094610508qt

 

THAT WORKED!! I  Coudn' stand it anymore. 

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New Here ,
Jan 16, 2024 Jan 16, 2024

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I love you!!! Thank you for figuring this out! 

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New Here ,
Jan 24, 2024 Jan 24, 2024

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By far the best solution and easiest to implement.  This has been a very frustrating item to amend.  Thank you very much!

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New Here ,
Jan 31, 2024 Jan 31, 2024

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Thank you! Adobe pulls the same stunt (trying to push their cloud services) in Photoshop - which can be disabled in preferences. Super annoying.

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New Here ,
Mar 11, 2024 Mar 11, 2024

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Thank you, thank you, thank you!  
I was so frustrated by this and generally annoyed at adobe. You solved the problem. Shame on them. 

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New Here ,
Mar 15, 2024 Mar 15, 2024

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THANK YOU! Finally something that worked! 

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New Here ,
Mar 21, 2024 Mar 21, 2024

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You are a genius! THis was so frustrating to me! Thank you for figuring out the easiest way to do this and posting for all of it! 

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