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November 25, 2016
Answered

double click on app gives blank screen

  • November 25, 2016
  • 1 reply
  • 973 views

I've downloaded acrobat reader, the free version. Then I double click in the app in my file. Then a window call Adobe Manager pops up and it is blank (grey actually) and nothing happens. What to do?

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi paulc2384607,

    Please install Adobe Acrobat reader from here: Adobe - Adobe Acrobat Reader DC Distribution

    Could you please let us know if you get the blank screen when you try to open Adobe Reader application.

    Can you share the screenshot of the window you get?

    Regards,

    Meenakshi

    1 reply

    kglad
    Adobe Expert
    November 26, 2016
    November 30, 2016

    Thank you. I've been out of town and I'm a bit behind. I will check your response tomorrow.Unexpectedly my OPERA browser took care of the immediate problem.

    From: kglad <forums_noreply@adobe.com>

    To: Paul Cherin <cherintec@yahoo.com>

    Sent: Saturday, November 26, 2016 11:16 AM

    Subject: I've downloaded acrobat reader, the free version. Then I double click in the app in my file. Then a window call Adobe Manager pops up and it is blank (grey actually) and nothing happens. What to do?

    I've downloaded acrobat reader, the free version. Then I double click in the app in my file. Then a window call Adobe Manager pops up and it is blank (grey actually) and nothing happens. What to do?

    created by kglad in Acrobat Reader - View the full discussion[moved from Installing, Updating, & Subscribing to Acrobat to Acrobat Reader] If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9162246#9162246 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9162246#9162246 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    November 30, 2016

    Hi paulc2384607,

    Please install Adobe Acrobat reader from here: Adobe - Adobe Acrobat Reader DC Distribution

    Could you please let us know if you get the blank screen when you try to open Adobe Reader application.

    Can you share the screenshot of the window you get?

    Regards,

    Meenakshi