E-mail attached pdf file is opening in MS Edge

New Here ,
Apr 23, 2021 Apr 23, 2021

Copy link to clipboard

Copied

Other pdf files are open in adobe acrobat reader DC as I set up.

 

Please kindly let me know why only attached pdf file is opening in MS Edge.

TOPICS
View PDF

Views

51

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 23, 2021 Apr 23, 2021

Copy link to clipboard

Copied

LATEST

Hi there

 

Hope you are doing well and sorry for the trouble. As described the e-mail attached PDF file is opening in MS Edge.

 

Would you mind sharing the workflow/steps you are doing to open the e-mail attached PDF file? Please try to download and save the PDF file to your computer locally and then try to open it with Adobe Acrobat/Reader DC application and check if that works for you.

 

Also make sure you have the latest version of the application. Go to Help > Check for Updates and reboot the computer once.

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines