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K
KANG5CDD
New Participant
April 23, 2021
Question

E-mail attached pdf file is opening in MS Edge

  • April 23, 2021
  • 1 reply
  • 276 views

Other pdf files are open in adobe acrobat reader DC as I set up.

 

Please kindly let me know why only attached pdf file is opening in MS Edge.

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 23, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described the e-mail attached PDF file is opening in MS Edge.

 

Would you mind sharing the workflow/steps you are doing to open the e-mail attached PDF file? Please try to download and save the PDF file to your computer locally and then try to open it with Adobe Acrobat/Reader DC application and check if that works for you.

 

Also make sure you have the latest version of the application. Go to Help > Check for Updates and reboot the computer once.

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

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