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Question

Error 2753 rdrservicesupdater.exe is not marked for instalation

Forum|Forum|4 years ago
June 3, 2021
2 replies
8090 views

Hi.

I can't install adobe reader DC. When I try to do it with the online installer, it takes several minutes at the 90% and then fails. I can't install adobe reader DC. When I try to do it with the online installer, it takes several minutes at the 90% and then fails. If I try the offline installer it crashes prompting "Error 2753 'rdrservicesupdater.exe' is not marked for instalation". Theres no other adobe reader version installed. I also tried the acrocleaner with no diference. Does anyone now what could be wrong?

Thanks.

Crash or freeze

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Community Manager

Community Manager

Hi there

++ Adding to the discussion

Please check out the correct answer marked in a similar discussion https://community.adobe.com/t5/acrobat-reader/adobe-reader-dc-installation-error-a-program-run-as-part-of-the-setup-did-not-finish-as-expected/m-p/9977315#M43510 and see if that works for you.

Regards

Amal

New Participant

Hi Amal, thanks for your answer.

I tryed acrocleaner and setup with compatibility mode but still have the same error.

Regards.

Community Expert

Did you try to repair the current installation before uninstalling it?

New Participant

Hi Radzmar.

I did, but the process ended unsaccessfully at the 90% and let me without any working version.

Community Expert

Maybe this can help you: https://helpx.adobe.com/acrobat/kb/error-internal-error-2753-install.html