Error in Signature Menu

[Oscar5C0F]

I have installed Adobe Reader and I neel to sign some documents.

The problem is that the signature option gives me an error every time I try to access. Please see the screenshots.

Errors:

- PPKHandlerImpl-83

- Secutiry Console-430

I already tried to uninstall and install again.

I friend of mine have the same computer and same Windows version, and it works fine there.

[Tárcia5C8F]

Estou com esse mesmo problema. Algum conseguiu resolver. E se conseguiu, como?

[AkanchhaS]

Hi Tarcia,

Thanks for reporting this to us.

To understand the issue better, please share the following details with us-

1- Exact version of application. Open Acrobat>help>About Acrobat

2- Exact version of OS

3- Issue description

Thanks,

Akanchha 

[Tárcia5C8F]

Olá.

Versão do app é 2019.008.20071

Versão do SO é Windows 10

Ta dando esse erro: PPKHandlerImpl-83 toda vez que vou assinar um documento com certificado digital.

E esse outro erro: Console Secutiry-430 ao tentar abrir a categoria assinatura depois a opção mais.

[AkanchhaS]

Hi,

sorry for the delay in response to your last message.

You may install the most recent patch and update your application Open Acrobat>help>check for update or download it manually from here: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html 

Thanks,

Akanchha 

[ERICO5EE0]

It doesn´t work for me !!

[Tárcia5C8F]

Isso não deu certo, continua o mesmo problema.