Error Message from Acrobat Reader - Cannot open exported InDesign PDF

[hgossow]

Hi,

I've tried exporting a document I'm working on in InDesign to PDF and then opening it in Acrobat Reader, however I keep getting the same message below:

It is quite a large document now, however I was able to open earlier versions which were smaller.

Does anybody have any advice on this? I've only just installed Acrobat Reader so it is the most up to date version.

[jane-e · Accepted solution]

What settings did you use when exporting from InDesign?

(Is it an email attachment?)

When you export it, there is a checkbox that says, "View after exporting". This opens the PDF automatically in the default viewer. Do you have this box checked when making the PDF?

[hgossow]

Hi jane-e,

Adobe PDF settings are set to 'smallest file size' for screen viewing. It's not an email attachment.

I've just re-exported the document, clicking the 'View after exporting' checkbox and it finally opened in Acrobat!! - THANK YOU!

I would have never guessed it!

[jane-e]

Hooray!