Error processing a page

Report · Oct 29, 2021

I keep getting this error message when trying to scroll down a PDF:

There was an error processing a page. An internal error occurred.

Anybody know what's the cause & fix?

Thanks, Lisa

Report · Nov 01, 2021

Hi,

Hope you are doing well.

As per the issue description that you keep getting the error message when trying to scroll down a PDF. Here are some discussion links on a similar issue, kindly follow the troubleshooting steps provided there.

https://community.adobe.com/t5/acrobat-discussions/how-to-fix-there-was-an-error-processing-a-page-t...

https://community.adobe.com/t5/acrobat-reader-discussions/issue-when-scrolling-a-pdf-there-was-a-pro...

Let us know if that helps.

Thanks,

Harsh