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Error processing a page

New Here ,
Oct 29, 2021 Oct 29, 2021

I keep getting this error message when trying to scroll down a PDF:

 

There was an error processing a page.  An internal error occurred.

 

Anybody know what's the cause & fix?

Thanks, Lisa

TOPICS
General troubleshooting , View PDF
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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021
LATEST

Hi,

 

Hope you are doing well.

As per the issue description that you keep getting the error message when trying to scroll down a PDF. Here are some discussion links on a similar issue, kindly follow the troubleshooting steps provided there.

https://community.adobe.com/t5/acrobat-discussions/how-to-fix-there-was-an-error-processing-a-page-t...

https://community.adobe.com/t5/acrobat-reader-discussions/issue-when-scrolling-a-pdf-there-was-a-pro...

 

Let us know if that helps.

 

Thanks,

Harsh

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