Error "The Shared Folder Location provided is not valid. Click OK and check the Status field for more information"

[Guest]

Hi,

A few months ago I've set up the SharePoint workspace for a Shared Review. Everything was working ok. I was able to send documents for shared review.

2 weeks ago I wanted to send a document but I've received a popup window with this message "The Shared Folder Location provided is not valid. Click OK and check the Status field for more information".

I didn't provide any changes on the SharePoint Online.

Reinstallation didn't help.

I also used Adobe Cleaner and I've tried to set up again but still the same error.

Can anyone help?

Jaroslaw

[Guest]

It looks like the Acrobat can't find Shared Folder in the new SharePoint Online from the Office365. I've tried to put link  to the old SharePoint 2010 and everything works fine.

[prashant25932701a0tz]

I am getting the same error when trying to connect for shared review. Here is some details

   - We are using Apache Web Server.

 -  when connect to old server https://xxx.com everthing works fine, but my company wants to connect it to a DR server so when try to connect "https://yyy.com getting this error.

 -  DR server has modified httpd.conf and 443-adobe.conf, 80adobe.files.

- I compared these files on both xxx and yyy servers and tried to make them same.

- Not sure why able to connect first server but not the second one.

- please let me know if needed any other information.

- urgent help is requested as our DR already delayed due to this.