Inspiring

Answered

Files opened from iCloud Drive not showing in recent files

Forum|Forum|1 year ago
March 18, 2024
24 replies
25067 views

I am using Mac OS 11.7.10 and Adobe Acrobat Reader 2024.001.20604. Since last night, any PDFs I open from iCloud Drive on my Mac are not showing in my recently opened files in Acrobat Reader. I have never had a problem with this before. I already tried turning off my computer and restarting it. In Preferences, the "Documents in recently used list" setting hasn't changed (it's at 100). Additionally, I already had a file in my recently opened files list that was from iCloud Drive. It is not at the top of the list, and if I open the file again, it doesn't move to the top of the list. Can anyone help?

Correct answer S_S

Hi Everyone,

We are live with the new release (2024.004.20219).

Please update the app to the latest version and let me know if the issue is fixed for you.

-Souvik

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F

focused_developer5D64

Participant

So the long and short of it is in the title: the recent files list is not updating in my Acrobat Reader. I've been noticing this behaviour since the end of February/the start of March. I don't know the exact date, but I know I had a job where I had to juggle tons of PDFs, and it was a pain.

I have three machines, I checked all of them, and the recent files list doesn't work on any of them.

Version 1.

Acrobat Reader version: 2024.002.20687

macOS version: Sonoma 14.4.1. on an M1 Mac Mini

I've reinstalled this today, just to see if it changes anything. It didn't.

Version 2.

Acrobat Reader version: 2024.002.20687

macOS version: Ventura 13.6.6. on a 2017 Macbook Pro

According to this version's recent files, I last opened a pdf file on 14 March, which is not true, I just opened a file to test it. I'm also not signed into my Adobe Account here, unlike with versions 1. and 3.

Version 3.

Acrobat Reader version: 2024.001.20643

macOS version: Sonoma 14.4.1. on an M1 Macbook Air

On every version, my settings look like this:

And if I sign in in a browser, my recent files list is still empty.

So, what should I do? I'm working with PDFs all day, the recent list is my best colleague. 🙂

Thank you!

[Moderator merged the thread]

JR Boulay

Community Expert

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

J

Jeff36157730ms5eAuthor

Inspiring

I am not saavy with computers. It seems some other people who post on forums are at least a little more saavy than I am. The problem going on here seems to be that Acrobat Reader is no longer recognizing all the PDF files on iCloud Drive as local files. If I open Acrobat Reader to the Home screen, in the top center section on the right you see there you can click something which says "Open File", you click that, it says you can "Add File Storage", which shows some cloud storage apps but not iCloud Drive.

Also when you click "Open File" from the same place as before, other than "Add File Storage" it also shows "Your Computer" and then "Select from a Recent Folder", but it doesn't show for me the iCloud Drive folder and I don't see any way to add it.

R

Robert36798596wv58

Participant

I am having the same problem with recent files from iCloud no longer showing after the most recent update. Because I need access to multiple files from the previous day, I now have to waste a lot of time hunting down the previous day's files before I can begin work. I have no interest in switching to another cloud service. If this doesn't get fixed soon, I might look at dropping Adobe Acrobat Pro for another pdf program.

I

Irrational behaviours

Known Participant

Sharing your frustrations… exactly the same situation with integrated Dropbox. Files in Dropbox do not appear as recents. Files anywhere else on hard disk do. Maddening.

E

eleighb

Known Participant

This is happening to me, except I use Google Drive to sync my files to my computer, not iCloud, and sometimes I open files from a client's Dropbox folder that I have also synced to my computer. The only files that show up in my Recent Files list are PDFs that I've saved to the Adobe cloud, or are saved to my desktop.

This is a new behavior. The Recent Files list used to include files that were synced to my computer via other cloud drive services.

E

eleighb

Known Participant

I'm using MacOS Ventura 13.5.2, Google Drive version 89.0.2.0, Dropbox version 195.4.4995, and Acrobat version 24.1.

N

Nor_1234

Participating Frequently

I'm having the same problem. I have Mac OS Sonoma 14.4, Acrobat Pro 2024.001.20615 but I've seen other posts from people not using Mac that are having the same problem.

I tried uninstalling Acrobat Pro and reinstalling, but it didn't help. If I save the file to the desktop or Documents folder, it works. But if I save it to my folders which are not under Documents, it doesn't work. Nothing shows in the Recent list except older files, and when I try to mark it as a Favorite, I get a dialog box that says it must be saved first. But, it still doesn't work unless I save it to the Desktop or Documents folder. This has never been a problem before.

Adobe, please fix this bug.

A

Antonio36446813e4xk

Participant

Same here since last week.

Also using Mac OS Sonoma 14.4 and Acrobat DC Reader 2024.001.20615. Extremely annoying, frankly.

A

Antonio36446813e4xk

Participant

Not only it doesn't remeber having opened the icloud files. It allows you to mark them as Favorites... But then it doesn´t show the files in the favorites list.

What a shoddy work. I usually have around 20 files simultaneously opened in clusters corresponding to different branches of my work. I now have to keep track *manually* of the files that I'm using.

So far two mornings of work lost because of this extremely unprofessional display by Adobe. I can hardly express how annoyed I am.

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