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derryk96040665
Participant
February 13, 2018
Answered

Fill and Sign, Prevent Save Signature

  • February 13, 2018
  • 4 replies
  • 7056 views

Hi there, is it possible to prevent the "Save signature" feature of Acrobat DC Reader? We would like to use the feature for signing a pdf delivery docket on a touch screen, but we want delivery people to sign, and I do not want the signature to be saved. Is there any tuning feature available to remove this function?

I notice its saving the signature in some file in C:\Users\<>\AppData\Roaming\Adobe\Acrobat\DC\Security .. as when I rename these files "reader_fss_..." then the saved signature is no longer in Reader.

Thanks

    This topic has been closed for replies.
    Correct answer sangrover

    In case you want to permanently shut down the saving if signature/initials on your system, then you can do the following :

    1. Go to start and open “Run”.
    2. Type regedit and press enter.
    3. Go to the below path HKLM/Software/Policies/Adobe/Acrobat Reader/DC/FeatureLockDown/cServices/ and create a new DWORD with name = bToggleFSSSignatureSaving and value = 1
    4. Quit Reader and relaunch the app.

    Post this setting you will not observe the “Save Signature” checkbox and your signature/initial will not get saved.

    Hope this works and do let us know how it goes !!

    Regards,
    Sandeep Grover

    4 replies

    M
    Mr r25392852e4w1
    Participant
    January 28, 2023
    Autofill.json
    H
    hum123456
    Participating Frequently
    April 20, 2020

    N/A

    J
    justins99856538
    Participant
    November 6, 2019

    Hello i am having an issue where i saves the signature and intials, it does not let me reset them. i have followed this path that was previously suggested. once i get into the lockdown folder, there is no option for cServices. These are my options: cDefaultExecMenuItems ; cDefaultFindAttachmentPerms ; cDefaultLaunchAttachmentPerms ; cDefaultLaunchURLPerms 

    All i want to do is to be able to vhange the signature and initals to where i can put the proper name in there

    H
    hum123456
    Participating Frequently
    April 20, 2020

    Hi!

    Thought I would post the below given your response - I was having the same issue.

    In attempting to resolve this issue myself when asking for help from the community I managed to fix this issue (hopefully it will allow me to link to the original comment here )

    This ended up working for me (solution given by user dreamerm23335271):

    "In Windows 10 there is no "Preference" folder - not even hidden.  To follow these instructions you have to open the version folder

    Then rename the JSCache folder and the Security folder"

     

    When you open Adobe the next time the signatures are gone! For clarity - I just renamed to add "1" at the end of each of the folders above and when I opened adobe next time the signatures had removed themselves.

    S
    Adobe Employee
    sangroverCorrect answer
    Adobe Employee
    February 14, 2018

    In case you want to permanently shut down the saving if signature/initials on your system, then you can do the following :

    1. Go to start and open “Run”.
    2. Type regedit and press enter.
    3. Go to the below path HKLM/Software/Policies/Adobe/Acrobat Reader/DC/FeatureLockDown/cServices/ and create a new DWORD with name = bToggleFSSSignatureSaving and value = 1
    4. Quit Reader and relaunch the app.

    Post this setting you will not observe the “Save Signature” checkbox and your signature/initial will not get saved.

    Hope this works and do let us know how it goes !!

    Regards,
    Sandeep Grover

    1
    1000354702326002888jc
    Participant
    February 21, 2022

    Hello,

     

    this/your post is from 2018. Is the Reg Edit still valid and possible?

     

    thx in advance

    Regards

     

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