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New Participant
July 6, 2017
Question

Fill & Sign - 'The operation failed because Adobe Acrobat encountered an unknown error.'

  • July 6, 2017
  • 12 replies
  • 186003 views

When I try to save the PDF with initials and signatures it throws up the error, 'The operation failed because Adobe Acrobat encountered an unknown error' and then gets rid of the signature attempt.

Anyone else encountering this issue trying to add initials and signatures in Adobe Reader DC on Windows 10? Getting the same error on two PCs, fresh installs of Adobe Reader.

12 replies

AkanchhaS8194121
Brainiac
August 5, 2017

Hi Lazybum131,

We apologize for the delay in response to your query and sorry to hear the inconvenience caused to you.

I assume you might have experienced this problem with a specific file? If not, then do let us know.

For the particular file on which you are working currently, you may try recreating the PDF by choosing File > Print (select Adobe PDF as the printer) and then edit the file.

Let us know if this work around doesn't help.

Regards,

Akanchha 

Skychick-4IwkHI
New Participant
February 11, 2018

I am having this same exact issue. This "work around" does not work, either. I would agree with the person above who asked why they keep paying for this glitchy program. GRRRRRRRRRRR....

New Participant
July 6, 2017

Not a Windows specific error, Foxit Reader had no problems adding signatures, the drawing was smoother than in Adobe Reader too. 'Solution' for anyone else that has the same error.

New Participant
July 23, 2017

[abuse removed by moderator]