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freelanced58857407
New Participant
June 4, 2018
Question

Form field limitation interactive PDF readable in older versions of Reader

  • June 4, 2018
  • 1 reply
  • 1069 views

Hi

We have created an interactive PDF (application form) with form fields for completion by individual users and we have set a character limitation in each field entry. This works perfect for anyone using the latest version of Reader but unfortunately not working on an older version of Reader. Can you advise if there is anything we can do in settings so this is usable in older versions - or would the user need to download the latest version of Reader to use the form correctly (which is my thinking)?

Thank you

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    1 reply

    Bernd Alheit
    Bernd Alheit
    Community Expert
    June 4, 2018

    What happens when you use a old version?

    F
    freelanced58857407Author
    New Participant
    June 6, 2018

    Hi

    The character limitation doesn't work - no bleep warning and the character input continues.

    F
    freelanced58857407Author
    New Participant
    June 6, 2018

    Hi

    Original file created in version (Mac based)
    Working ok as intended in PC version Reader DC.

    Not working as intended in version XI (11.02.02)


    Original file exported as an interactive PDF from Indesign 2017 (12.1.0.56), tells us the export is compatible with Acrobat 7 or later.

    Working with Acrobat 9 Pro (Mac)

    It may well be that we have to add a note to the document telling the user to download the latest version of Reader DC as I see it is a free download.

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