Hello,
Recently i started to have quite anyoing problem. I use same print settings for few years and i never come across that isue before.
So, whenever i print artwork proofs sended from printing company i start to get grey boxes behind the certain part of the text. This grey area is not visible on PDF view. I need as accurate print as i can get, so this grey box disqualified the printout and now i cannot approve any artwork.
I already use few otions:
Print as image - that remove grey box issue, but also drastically change colours and make text quality low.
Print from Chrome - removes grey box, but change the picture size (Need to be actual size).
Edit->Preferencies->Page Display - i played with this options and already printed dozens of pages with different colours intensivity but all with grey box.
I tried other computers and printers - same issue.
Only computers from marketing department which have Adobe Reader PRO manage to print document without any issues.
I'm using Adobe Acrobat Reader DC (64-bit).
On document properties i get some informations:
PDF Producer: Esko automation engine pdf normalize 18.0.1
PDF Version: 1.6 (Acrobat 7.x)
2
Replies
AdChoices