Help with opening PDF Viewer

Forum|Forum|12 years ago
May 28, 2013
2 replies
18940 views

Program states I need a later version of PDF viewer, to go to adobe.com to download. Download latest version 11.0.03 and still says I need a later version. Computer says I have downloaded already. Gives code 0 when I try to download again. HELP!!!

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Scootersda

New Participant

I had the same problem with a Canadian Immigration document. My Adobe reader was up-to-date. I switched from Firefox to IE to open it, and it worked fine.

A

Anonymous

scootersda - What hat means is that the website's browser JavaScript to check for the Adobe Reader browser plug-in version is incorrectly identifying the version of Reader. You might want to mention that to them if you haven't already.

Scootersda

New Participant

Good advice...

kglad

Braniac

what program states that?

do you have adobe reader installed? (what os?)

A

AllandensmoreAuthor

New Participant

On Canadian website when you click to download something it comes up to view the full contents of this document you need a later version of the PDF viewer. You can upgrade to the latest version of adobe reader from Adobe.com. It then has a link to Adobe. I downloaded the latest version of Adobe and it still gives me the same msg as before with latest version downloaded.

Thanks for asking and your help. I am stuck.

Allan

Jeffrey_A_Wright

Community Manager

Moving this discussion to the Adobe Reader forum.

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