How do I disable the comments bar from opening up automatically?

[peterw97009707]

How do I disable the comments bar from opening up automatically everytime I open a pdf file?

[Amal.]

Hi PeterW

Hope you are doing well and sorry for the trouble. As described you want to close the comments bar from opening up everytime you open a PDF file.

Are you referring to the comment pane in the right hand of the PDF? If yes, please minimize the comment pane by clicking on the small arrow as shown in the screenshot and then go to Edit (Windows) , Adobe Acrobat (Mac) > Preferences > Documents > Select 'Restore last view setting when re-opening the document' Click OK and check.

Hope this will help, let us know if you are referring to something else.

Regards

Amal

[Martin28541260hhew · Accepted solution]

Hi PeterW

Hope you are doing well and sorry for the trouble. As described you want to close the comments bar from opening up everytime you open a PDF file.

Are you referring to the comment pane to concrete northern colorado  in the right hand of the PDF? If yes, please minimize the comment pane by clicking on the small arrow as shown in the screenshot and then go to Edit (Windows) , Adobe Acrobat (Mac) > Preferences > Documents > Select 'Restore last view setting when re-opening the document' Click OK and check.

Hope this will help, let us know if you are referring to something else.

Regards

Amal

By @Amal.

I have the same Issue when i start working on my projects of construction or other autocads these commenting process starts automatically. Now reading your thread i have  disable this, You made my work very easy. Thanks a lots.  

[Jeremiah Idodo · Accepted solution]

Hi Peter, I had the same issue as well when I opened pdf drawings from AutoCAD. I solved it by clicking Edit and in the drop down menu click Preferences.

In the preferences window unselect Show comments pane when a PDF with comments is opened.

[anonymous12312]

This does not work for me. I unchecked the "Show comments pane when a PDF with comments is opened", then click ok. Opening up Preferences agin, it is automatically checked again. Why can I not disable this?

Under Preferences > Documents > I also have "Restore last view settings when opening documents" checked

[In-flux]

I had this same problem and what seems like a workaround for me is to first 

uncheck Preferences > Documents > I also have "Restore last view settings when opening documents" 

Save preferences

Then uncheck Preferences > Commenting > "Show comments pane..."

Save preferences

Then  go back and re-check Preferences > Documents > "Restore last view settings" 

Save preferences

Quit and reopen to verify.

[Matthew25099900azwo]

This works for me only if I am closing a specific file, as opposed to the adobe application. 

If I make the changes like Josh, it will hold those preference choices across multiple files. I can close and re-open the same one without comments pane auto opening. But if I close the adobe application, then reboot it, it forgets those preferences and returns to its default of auto opening the comments pane

[Don25811875t97l]

THIS worked for me... I was going crazy seeing that box checked after I had just un-checked it numerous times...

thanks

[Monroe5EF3]

This does not work.  I have done this a hundred times, and when I open Adobe again, the box is checked again.

[Matthew25099900azwo]

I am in the same boat. This only works as long as Adobe is open. As soon as the application is closed it forgets these preference settings. This is not an actual solution, which I am eager for as this is debilitating when working with contruction drawings. 

[Amal.]

Hi there

We are sorry to hear that.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.01.20604 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Let us know how it goes.

~Amal

[Sue36620094ij0x]

This solution does not work.  My version of Adobe is 24.01.20643.  That box is still checked!

[Matthew25099900azwo]

I concur that Amal's solution does not work for Version 24.001.20643.0

[Amal.]

Hi there

I have tried to reproduce te issue at my end and its working fine.

Are you experiencing this issue only with the constructional drawings or with other PDFs as well? Please try with a different PDF file and check.

If its an issue with a specific type o file, please share the sample PDF file with us for testing.

~Amal

[Matthew25099900azwo]

No, it is not specific to a file, nor file size. Even a single page text only document marked up with comments will exhibit this behavior. 

[Jordan36830620uuqt]

I have the same issue. its really frustrating. stupid comments panel takes up a quarter of the window. Ive tried all the posted solutions and they dont work.

[Ryan34460237c3vt]

Got to be kidding me.  This is no fix.

[Amal.]

Hi there

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and see if that works.

~Amal

[Jordan36830620uuqt]

Hi Amal,

Im using Acrobat pro 2024.002.20687

no additional updates are available.

most of my documents are CAD generated construction drawings.

preference change does not persist even in the same window. If i change the preference then open preferences again, it has gone back to default.

[Amal.]

Hi there

We are sorry to hear that the issue still persists, Would you mind collecting the Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html , Procmon logs (Win Only) https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html and share them via any cloud storage. Just upload the log file to the cloud and generate the link and share that link with us for further investigation.

Regards
Amal

[brianr55264695]

Having this issue as well. Cannot get the box to stay unchecked. We cannot find anything else to try.

[Steve2715]

NONE of the two solutions proposed by Adobe work. You can uncheck the display comments box in preferences all day long and it WILL NOT SAVE. No wonder Adobe products are so expensive. They add useless options in the preferences to give us a false sense of control when using the app, but at the end of the day we are just paying the programmers for useless code.

[Mark Gerald34560736ulpk · Accepted solution]

Here's how it work for me: Disable the new acrobat on the Menu, on disabled new acrobat untuck the show commenting pane in preferences, hit okay then re enable new acrobat

[Justin3857978618bf]

I've tried disabling it in the Old acrobat and once I close the preferences menu, it resets to enabled. 

[Amal.]

Hi there

We are sorry to hear that. What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.2089x installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and see if that works.

~Amal