How do i get rid of this pop-up that keeps loading, close and open again repeatedly?

New Here ,
Dec 01, 2021 Dec 01, 2021

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How to get rid of the pop-up that opens up when the Adobe Acrobat Reader DC is launched. It keeps loading, and it will close and open again with the same loading screen. This action will repeat again until I click on the "X" button. I've tried to uninstall and install again, but the problem persists. I can always close it everytime it comes up, but it's just irritating. 

 

Shaohong5E4E_0-1638414652065.png

I'm using Version File Version: 21.007.20099.61763

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Crash or freeze , General troubleshooting , Windows

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New Here ,
Dec 01, 2021 Dec 01, 2021

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I have the same problem and tried everything as write on Adobe website....nothing worked for me.

I have the same Adobe Acrobat Reader DC version and Creative Cloud 5.6.0.788 (InDesign license activated).

 

The "fun thing" is that another PC, 100% as mine, that doesn't have the Creative Cloud app, but same Reader version, doesn't have this login popup problem.

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New Here ,
Feb 17, 2022 Feb 17, 2022

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Same with Acrobat Reader DC 2021.011.20039 64 bits on Windows 11.

 

To be honest, it is absolutely unworkable! All those pop-ups with every document you open!
The whole company is suffering from it, and I believe we're paying a handsome amount for your support...

Can somebody PLEASE look at this asap?

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New Here ,
Apr 07, 2022 Apr 07, 2022

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Heeeeelloooooo-oooohh...??

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