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elaineb8600202
elaineb8600202
New Participant
November 2, 2018
Answered

How to delete the popup when I open Adobe Acrobat Reader DC

  • November 2, 2018
  • 4 replies
  • 4606 views

I get an annoying popup every time I open a PDF file.  Can anyone tell me how to change a setting to stop that?

Thanks.

This topic has been closed for replies.
Correct answer try67

That's how it should work... What's your operating system? And have you tried running a Repair Installation from the Help menu?

4 replies

R
ROBERT32803820j0x7
New Participant
October 9, 2023

How do you disable the " Whats new pop up video when openning a pdf file?

 

F
Fiona35525113ajtz
New Participant
February 18, 2024

I tried everything but nothing worked so I disabled the new adobe reader and went back to the older one.

    R
    Robin23409792oszw
    New Participant
    June 27, 2024

    Adobe continues to be a POS.  they have gotten so big they just DON'T CARE! Can't call them, Can't get online help.  I'm looking for another PDF reader.

    elaineb8600202
    elaineb8600202Author
    New Participant
    November 2, 2018

    HA...that will last for that instance only.  When you open another PDF...the pop-up comes up again.  I'm looking for a permanent removal of the pop-up. 

    try67
    try67Correct answer
    Adobe Expert
    November 2, 2018

    That's how it should work... What's your operating system? And have you tried running a Repair Installation from the Help menu?

    elaineb8600202
    elaineb8600202Author
    New Participant
    November 3, 2018

    I'm beginning to think that the pop-ups will continue and there is no solution.  I'm using Windows 7.

    Thanks for trying to help me but I'm not seeing a solution to this issue.  Did not happen until recently when the program upgraded. 

      elaineb8600202
      elaineb8600202Author
      New Participant
      November 2, 2018

      When I open a pdf, it has this pop-up:  Check out the new Acrobat Reader DC.  Now it's even easier to read, sign, comment on, and share PDF's.  Take a quick tour to see what's new.

      I have taken the tour many times and every time I open another file, it pops up!

      Thanks for any help anyone can provide.  I’m a novice so some suggestions may go “over my head!”

      Elaine

      try67
      try67
      Adobe Expert
      November 2, 2018

      Click the X button at the top-right hand corner and it should not appear again.

      try67
      try67
      Adobe Expert
      November 2, 2018

      What kind of "popup"? Post a screenshot of it (using the Insert Image tool, not as an attachment via email).

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