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A
Anonymous
December 13, 2012
Question

How to disable protected mode at startup using customisation wizard?

  • December 13, 2012
  • 2 replies
  • 58504 views

Hi, I am using adobe reader XI. I would like to customise the installation such that "protected mode at startup" feature is turned off. Currently, i am using GPO from server to client.

i have tried using the following methods below but to no avail. Please advise.

Creating key into 'Destination Computer' registry using adobe customisation wizard.

[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\Privileged]

"bProtectedMode"=dword:00000000

And tried this also,

HKLM\Software\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown\bProtectedMode with a value of 0

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    2 replies

    thomaso136
    thomaso136
    Participating Frequently
    April 2, 2017

    Hi - Running Adobe Reader V 11.0.0

    I upgraded the Win 7 on PC from Home Prem to Pro and my Adobe Reader hangs and uses CPU anything I do past opening the first screen EVERY TIME. If I hit print, the print screen comes up and it hung there. If I go to Edit/Preferences, that screen comes up, but I am hung there - can't hit "general" to try adjusting settings others have mentioned. I have tried most or all of the Reg settings that helped folks, but none helped me. Got the welcome message turned of - didn't help. Made changes at HKLM and HKCU levels, but I am still having the issue. Also - for only opening one document, I always have two AcroRd32.exe in my task manager, although ending one "sometimes" ends them both.  Sometimes I also have AdobeRAM.exe.

    Please advise.  Thank you.

    ashutoshmehra
    Adobe Employee
    ashutoshmehra
    Adobe Employee
    December 13, 2012

    For Reader XI, instead of "10.0" in those registry locations, use "11.0".

    A
    Anonymous
    December 14, 2012

    Please do not mind about the 10.0 as i copied this solution from other post.

    ashutoshmehra
    Adobe Employee
    ashutoshmehra
    Adobe Employee
    December 14, 2012

    OK, then what you are doing is sufficient to turn off Protected Mode in Reader XI.

    Can you please make sure it's Protected _Mode_ that remains enabled and not Protected _View_ (the latter is a new security sandbox in Reader XI); how are you testing to check if Protected Mode is ON?

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