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How to enable scroll bar in Adobe Acrobat Reader DC?

Community Beginner ,
Feb 10, 2020 Feb 10, 2020

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How can I display a scrollbar in Adobe Acrobat Reader DC? My version is 2019.021.20061. I need this to scrool through a document with many pages. There is an answer for Acrobat Reader 11 to set Touch Mode=Never, but that doesn't show the scrollbar in my version. Thanks.

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General troubleshooting , How to

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Community Expert ,
Feb 10, 2020 Feb 10, 2020

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Try the forum for Acrobat Reader.

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Community Beginner ,
Feb 11, 2020 Feb 11, 2020

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This is the forum for Acrobat Reader

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Community Beginner ,
Feb 10, 2020 Feb 10, 2020

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It might be "Touch Mode". 

 

1.  Go to Edit>Preferences>General>Basic Tools section.

2.  Select Never in the Touch Mode pop-up menu

3.  Click OK in the Preferences window.

 

See if that makes a difference

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Community Beginner ,
Feb 11, 2020 Feb 11, 2020

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Thanks, but as noted in my original post, that is the first thing I tried and it didn't work. I think the software developers forgot to include the scroll bar 🙂

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New Here ,
May 10, 2020 May 10, 2020

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I had the same problem (the suggested solution did not work). I had Slovene version. When I downloaded a new version from the UK page in english the scrolbar appeared (as well as some additional options not enabled in the Slovene version).

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Explorer ,
Dec 24, 2020 Dec 24, 2020

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I have the same issue.   MOST .PDF files have the scroll bar on the side but sometimes they do not.

It is rare that this happens and  I think that PDFs may be designed so that scroll bars are not going to be available.

If that is the case, how do they do this ?  Continuous scroll is available, just not the scroll bar.  Turning off TOUCH has nothing to do with this one.  In fact, I have 5 PDF tabls open and only this one (a magazine) does not have the scroll bar.

It may be that nobody else in the world has seen or heard of this.  I tend to get very special problems in windows 10 especially but I have seen this issue off and on for many years now.

 

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LEGEND ,
Dec 26, 2020 Dec 26, 2020

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No, I have never heard of this happening for specific PDFs. There isn't anything in the PDF rules for "turn off scroll bar". If any of these problem files are public, you might like to post a link so others can take a look.

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Explorer ,
Dec 26, 2020 Dec 26, 2020

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Will try to find a link for one of these PDFs. 

It is rare, but they seem to exist at least for me.

 

 

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New Here ,
Dec 30, 2020 Dec 30, 2020

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I see exactly the same thing. Several PDFs are open and all show the scroll bar, except for one. In my case it is also a magazine that does not show the scroll bars.

 

All  "General" settings would apply to all opened PDFs, no? So there should not be a difference, but there is.

The property to enable/disable scrollbars therefore must be in the document, not the application.

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LEGEND ,
Dec 30, 2020 Dec 30, 2020

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Ah, found it. There IS an option in Acrobat to set it on a PDF, that applies when it is opened. There is no option in Acrobat or Reader to override it. It's a real nuisance, I wish designers would stop trying to decide to hide scroll bars because that isn't how THEY navigate. The end user should have control.

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Explorer ,
Dec 30, 2020 Dec 30, 2020

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Thank you for verifying my suspicion that this can be set when creating the PDF document.

Very weird that this can not be overridden but I believe it !

Happy new year !

And better, hopefully.

boB

 

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New Here ,
Jun 09, 2021 Jun 09, 2021

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I found it! Go to Edit>Preferences>Accessibility and select "Single page contiuous" in pop-up menu "Always use page layout style". Click OK in the Preferences window.

Снимок.PNG

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New Here ,
Aug 10, 2021 Aug 10, 2021

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Nope! Suddenly my PDF's are opening differently. I now have to click EDIT/Edit Text and Images to show the editing tools.

 

And, the vertical scroll is now missing. Did Adobe add an update changing this?!  How do I change it back.

 

I have tried the suggestions in this string and none work.

 

Thank you; this is making my work in Adobe DC too timely.

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New Here ,
Oct 13, 2021 Oct 13, 2021

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donpirtle_1-1634151126484.png

 

Tool Bar

View

|-->Show Hide

|--->Tool Bar Items

|---->Click Touch Mode    Scoll bar came up

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New Here ,
Nov 19, 2021 Nov 19, 2021

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Great, this works, but you have to set it via its shortcut button everytime you need it for it dissapear once you exit the window. But it works. Thanks

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Explorer ,
Jun 28, 2022 Jun 28, 2022

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I do not see Touch Mode under Tool Bar Items

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Explorer ,
Jan 27, 2022 Jan 27, 2022

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Well, you can do it by following the bellow steps.
Open edit option > go file menu > Accessibility > Check the box  under override page display which is " Always use page layout style > Select your targeted page layout style > finally click okay.

You can resolve you just following above steps very easily.
Best regards

 

 

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Professional Product Photo Editor

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New Here ,
Feb 12, 2022 Feb 12, 2022

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Edit, Preferences; General tab, Touch Mode--Never

arlenez85379325_0-1644668734758.png

 

OR if that doesn't work:

Add Toggle Touch Mode button to Toolbar: View tab, Show/Hide, Toolbar Items, Touch Mode

arlenez85379325_1-1644668784023.png

The Toggle Touch Mode button should now appear on the toolbar; click it to toggle the scroll bar on and off.

arlenez85379325_2-1644668824139.png

 

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Explorer ,
Jun 28, 2022 Jun 28, 2022

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I don't see Touch Mode on my menu (Acrobat DC Pro

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New Here ,
Mar 05, 2022 Mar 05, 2022

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I have a mac, but the issue isn't in the Adobe settings (the app itself) but the properties set up in the document/file itself. SO, go to FILE > properties > initial view > uncheck all "user interface options." Your enemy is "hide window controls." 

 

Or do whatever the equivalent is on PC. 

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New Here ,
May 16, 2022 May 16, 2022

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Go edit > Preferences > Accessibility

On this box you will see, "Override Page Display":
Now mark on the Always use page Layout Style and "select single page Continous".

Always use Zoom Setting: Select "Reflow"

And finally, click ok.


Check if you make the change.
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Cristian Edward
Clipping World | info@clippingworld.com | www.clippingworld.com

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Explorer ,
Jun 28, 2022 Jun 28, 2022

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Tried every suggestion here and nothing worked for this one document. Also, I didn't see Reflow as an option for Zoom setting.

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Explorer ,
Jun 28, 2022 Jun 28, 2022

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I fixed it. I saw another post about going to Initial View and clearing the boxes about hiding controls. Then I saved it and it worked.

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Community Beginner ,
Sep 28, 2022 Sep 28, 2022

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I have tried the solutions outlined here but none seems to work. Strange thing is that I am having the problem ONLY with a couple of pdfs sent to me - everything else displays the scroll bar perfectly. Is this a setting that the sender could have added to the pdf document when it was created?

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