• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
5

How to enable scroll bar?

Community Beginner ,
Jul 01, 2015 Jul 01, 2015

Copy link to clipboard

Copied

Acrobat Reader 11 (XI) : No scroll bar on the right, and I cannot find the option in "preferences" to enable it. Annoying to have to "grab and pull up" all the time. How do I enable it?

Thanks.

TOPICS
General troubleshooting , Modern Acrobat

Views

99.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Adobe Employee , Jul 01, 2015 Jul 01, 2015

It might be "Touch Mode". 

1.  Go to Edit>Preferences>General>Basic Tools section.

2.  Select Never in the Touch Mode pop-up menu

3.  Click OK in the Preferences window.

See if that makes a difference

Votes

Translate

Translate
Adobe Employee , Feb 28, 2024 Feb 28, 2024

Hi All

 

The issue has been addressed with the new version of Acrobat (23.08.20555) and now we have a preference to enable the scroll bar in Mac.
Please find details for the fix here:- https://helpx.adobe.com/acrobat/using/scroll-framework-upgrade-macos.html

 

~Amal

Votes

Translate

Translate
Community Beginner ,
Nov 21, 2023 Nov 21, 2023

Copy link to clipboard

Copied

Yes, it works, but make sure that you disable Acrobat Reader in the Login Items (Settings / General / Login Items). Otherwise, after one or two days the scroll bar will be gone again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 21, 2023 Nov 21, 2023

Copy link to clipboard

Copied

Yep, it works. I've just Time Machined back to Feb this year and restored Acrobat. Both scrolls are back.

Adobe... you should be ashamed.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 21, 2023 Nov 21, 2023

Copy link to clipboard

Copied

Do you mean you restored your entire Mac using whatever version of Time Machine? If yes, this isn't what I meant. If you have an older copy of your Acrobat backed up with Time Machine, you can go to Spotlight, type Acrobat, launch the app from your Time Machine, and make it a default pdf reader. You don't need to restore the entire Mac to that older version, but you obviously need to have Time Machine connected to your Mac.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 21, 2023 Nov 21, 2023

Copy link to clipboard

Copied

Yes, sorry, I meant I went into Browse Time Machine Backups and selected the old version of Acrobat and recovered that and not the whole OS.

I have uninstalled the current version of Acrobat and closed down Creative Cloud. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 23, 2023 Nov 23, 2023

Copy link to clipboard

Copied

There are a number of alternatives to. Acrobat Reader, and many of them are free. I am going to use them going forward. For a company such as Adobe to break the OS-defined rules of the UI is unacceptable in my opinion.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2023 Nov 24, 2023

Copy link to clipboard

Copied

We aren't talking about Reader but rather Pro. If Reader's functionality is all you need, then I surely agree with that on other alternatives.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 24, 2023 Nov 24, 2023

Copy link to clipboard

Copied

No, no, it's the same problem with Reader as well! And the solution of using a saved or backed up older version of the application works here also. That's what's I've been doing (via SuperDuper).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 25, 2023 Nov 25, 2023

Copy link to clipboard

Copied

It's time for a change.org petition 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 27, 2023 Nov 27, 2023

Copy link to clipboard

Copied

Adobe don't care.

They have flagged this problem as solved.

 

image.png

They are happy ripping us off with a ridiculous subscription fee for the 80% software bloatware that we don't want/use/need and the broken 'Beta' versions of the pro software we've been using for 20 years.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2023 Dec 03, 2023

Copy link to clipboard

Copied

Dear Adobe, what is the ETA for fixing the missing scroll bars in Acrobat on the Mac? I am searching for an alternative to your product. Scrolling with the touch pad does not work as well as the scroll bar. on the sides This is a bug and needs addressed. Inkscape as a PDF editor is installed and being tested currently, it has scrollbars!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

Copy link to clipboard

Copied

LATEST

Hi All

 

The issue has been addressed with the new version of Acrobat (23.08.20555) and now we have a preference to enable the scroll bar in Mac.
Please find details for the fix here:- https://helpx.adobe.com/acrobat/using/scroll-framework-upgrade-macos.html

 

~Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines