How to enable scroll bar?

[EQuijano]

Acrobat Reader 11 (XI) : No scroll bar on the right, and I cannot find the option in "preferences" to enable it. Annoying to have to "grab and pull up" all the time. How do I enable it?

Thanks.

[yacsaw]

On a Mac desktop under Sonoma, I find that the trick is to press the Up-Arrow or Down-Arrow key, which makes the thumb appear, and grab the thumb with the mouse before releasing the key. It's a cumbersome nuisance requiring two hands, but a feasible work-around until Adobe gives us back a way to keep the scroll bar visible.

[Enchanted_difference1549]

Yes, it seems to work in Ventura 13.6 too, click down or up and you see a ghost of scrollbar to catch asap.

It works also in Bookmarks and Pages panels.

BUT it does NOT work in PDF Portfolio document lists, when you have a portfolio made of several files it's always impossible to get a scrollbar, this is nuts, navigating a long list of documents with keyboard is slow as hell due to the rendering of every page.. 

Not everyone has a trackpad/mousewheel always available.. 

[Julie32343759cjk1]

Replying to myself here. Look what I just found. If you go under View in Acrobat and look down near the bottom it says there is a way to "Disable New Acrobat". I'm going to give it a try. Don't know if it will work but I'm going to try. Good luck. Give it a try.

[Pippurr]

Awesome! Thank you!! Please let us know how you make out. 🙂

[Julie32343759cjk1]

It didn't seem to work. I've apparently disabled the new acrobat but it didn't change anything for the scrolling problem.  Such a loss of productivity for so many people. I wonder how many thousands of dollars or millions Adobe has caused us all to waste!

[Russ32467320iwcg]

How odd-- that option doesn't even appear in my View menu. See attached screenshots.

[bruceengland2]

I was able to pull the previous verson from my SuperDuper backup, and, as a further measure, I created a subfolder to keep earlier versions around. I wouldn't do this for all applications, but Acrobat is sure one of them!

[Samir32786355xxzn]

Disappearing scroll bar is an unbelievably stupid, mischievous modification. Frustrates users and complicates their work. Please recover your senses and re-install visible scroll bar.

[bruceengland2]

Note that I mention this backup files hack not to just say "I'm ok", but to suggest some of you might be able to do similarly, at least until Adobe gets this fixed, if that ever happens.

[bruceengland2]

And now it turns out Auto-update can't be turned off!!! So reverting will need to be done over and over by each user if they use this workaround. (https://community.adobe.com/t5/acrobat-discussions/disable-auto-update-of-acrobat-reader-on-a-mac/m-...)

[Russ32467320iwcg]

Oh lordy. Things go from bad to worse. (Doesn't impact me because unfortunately my backups don't include the Applications folder (alas), but still-- this is software run by Big Brother, where we can't even control what's on our own computers.)

[renél64806068]

I've been noticing that too. 

[katieh64658769]

Not to beat a dead horse, but just jumping in to add what a terrible idea this was and how unhelpful Adobe is being in regards to this. Hopefully the chorus of anger makes them BRING BACK THE SCROLL BAR

[Samir32786355xxzn]

Just in case Adobe folk are too busy planning new brilliant innovations to read chorus of complaints about disappearing scroll bar, has anyone considered gathering this harvest of grievances to make a collective demand, start a petition, make some noise ?

[Sheryl328651136rl3]

Absolutely cannot get work done without the ALWAYS VISIBLE SCROLL BAR. I feel like I'm struggling all day long to complete any task. It looks like this forum is mostly for Reader users?? I use Acrobat Pro and would love to know if anybody has found a solution for Pro. THANK YOU!! And I'm wondering how hard is it to make a fix?? Can't this be a QUICK FIX in the continuous update? 

[Russ32467320iwcg]

Hi Sheryl, I also use Acrobat Pro and have not found any solution to the invisible scroll bar problem. I think that part of the interface is probably the same between Reader and Pro. The whole situation is very frustrating. Not to mention astonishing. How could a company like Adobe make this big of a blunder?

[robins44927806]

I've been able to scroll horizontally with both the arrow keys (very slow)
and can sometimes get a "grab hand" to pull it across the screen. You're
right about it being extremely irritating. I check files for prepress all
day and need to zoom in and out to check various things and want to scream
all day long! I just don't understand why they would think it was a good
idea to remove something so basic and vital to working in their program. It
makes it seem like the designers don't actually use their own product!

Sincerely,


*Robin Surface*
Production Manager, Edge Book Printing Solutions
President, Fideli Publishing, Inc.
*888-343-3542*
*www.FideliPublishing.com <>*

[yacsaw]

I wonder how satisfactory Preview is as a substitute for Acrobat for the things people are doing with it.  It has some features that Acrobat Reader lacks.

[Eric33248465xiib]

I agree 100% -- I am struggling to get work done without the ALWAYS VISIBLE SCROLL BAR.  I cannot express how much time I am losing every day to this nonsense.  Unbelievable that Adobe would eliminate such a basic and essential feature. 

[The Perpetual Beta]

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[norrisArt]

As someone who has to make changes via a ton of comments posted in the pdf document, having to 'trick' Acrobat into letting me access the scroll bar, both on the document side and then on the comments side, this is beyond frustrating!!
Seems like lately, 'updates' are made for the sake of making updates,  based way more on appearance purposes rather than benefitting the people who have to spend their entire days working with this crap.
Quit breaking stuff that wasn't broken!

[tanzblume]

I have a workaround for the moment. It seems to be there is no possibility to show scroll bars always.

My settings are.

mac OS: Scroll bars = always

Acrobat: Touchscreen mode = never

If scroll bars are disappeared and I need them I do following.
1. Hide Acrobat by pressing [OPTION] and click with mouse on FINDER

2. Bring back Acrobat with [COMMAND] [TAB]

Hope it help til Adobe brings an Update for this problem.

[The Perpetual Beta]

Yeah, done all that. 

If Adobe built nuclear power stations we would all be dead. 

[Russ32467320iwcg]

@tanzblume Nope, this did nothing in my case. When I switch back to Acrobat using cmd-tab, the scroll bar is visible for around one second, then disappears before I do anything. macOS and Acrobat settings as you described. This is with macOS Monterey 12.7.1, and Acrobat Pro 2023.006.20360.

[Karo31605723bjxy]

I couldn't figure out how to enable a scroll bar always showing up in the most current version of Acrobat. One can install an older version of the software. Or if you're a Mac user and use Time Machine, you can launch an older version of Acrobat from your Time Machine backups and make the older version a default app for PDF files. It's not ideal, but it's a temporary solution for me.